or, The Hitchhiker’s Guide to Fear and Loathing at a Public Library Reference Desk



Library Catalog Wishlist (for a start)

   June 19th, 2007

I've been thinking a lot about ILSs and catalog interfaces lately. My library consortium currently uses Horizon, which SirsiDynix announced they will no longer support. So, although not necessarily immediately, we'll eventually have to switch to a new system.

Which I think is great, because Horizon frustrates me on a daily basis. I'm sure most other ILSs would too, in their own way. But, to prepare for evaluating new catalog interfaces, I'm putting together a wishlist of features. This list is mainly concerning the search interface (rather than backend circulation, cataloging, reservation, and other features), and is essentially a list of shortcomings of our current catalog.

Word is that we won't begin to review alternate ILSs for at least a year and a half, so please suggest other features you like about your catalogs, that I can try to get included in whatever software we choose.

  1. Item record pages should have URLs that are easily bookmarked and that do not expire
  2. Search criteria should be carried through on every search (for instance, a patron uses the advanced search now to do a title search for "cooking" limited to books only and Chelmsford. If that patron reviews the results and want to change their keywords, if they do so in the search box at the top of the search results page and click search, they lose the format and location limiters they originally used. Those variables should always be carried through unless a patron changes them themselves)
  3. On both the search results screen and the item record page, local call number should show first, if there are local holdings. If there are no local holdings, then a message such as "No Local Holdings - Request from another Library" should display. Also, on the item record page, all holdings should display, with local holdings first. Basically, get rid of the "Other Locations" button, and just show all of that on the same page as the local holdings. And again, if there are no local holdings, there should be a note that indicates this, rather than just leaving it blank
  4. Additional Info

    Summary:
    This book follows the Stein family as they journey from the Steppes of Russia to...
       Click for more

    Table of Contents:
    i. Introduction
    1. Growing Up
    2. The Long Road
       Click for more

    The enhanced content we pay for needs to be better integrated - I don't know that patrons ever see that information, because it's tucked where no one looks. This information should display prominently in a sidebar (see right), with the first few lines of each section and a "click for more" link. This would also be a logical place to insert the LibraryThing for Libraries data

  5. Each item record page should include an "Email this record" link, so a patron could email the link of this record to someone
  6. Whatever catalog we go with will not be a step forward if it does not include an integrated federated search feature
  7. Multiple rss feeds, for whatever a patron wanted to subscribe to - all new materials, new books, new dvds, fiction books, etc.
  8. Have the search function work smartly, like Google or Amazon, so that it can suggest alternate spellings or just search more places in the records (but, of course, be efficient, too, to prevent every search returning a lot of tenuous results)
  9. Having an opt-in circulation history. Similar to My List, but a patron shouldn't have to maintain it. They just choose that yes, they want the catalog to remember what books they've checked out, and the ILS will track it. Patrons should also be able to delete any individual item from the list at any time without having to opt-out of the list entirely
  10. Better search options - since I do mainly adult reference, it would help me and patrons a lot to be able to limit to just adult non-fiction books, along with books only at Chelmsford. This would get rid of all the fiction and kids books and make the search results a lot cleaner
  11. Also, being able to combine the "browse by..." and "search" would be great - as in, being able to do a keyword search within a call number range. For instance, searching for "low fat" within the call number 641 is a much more efficient way to find low-fat cookbooks than trying to do any kind of just keyword search
  12. When a search is limited to books only, this should also include reference books. Since ref books are excluded from the books only search, and we can't combine searching with "browse by call number beginning with Ref," there is currently no way to search just our reference books

These are just some things I came up with on one day - I'm sure I'll add more to the list, and please suggest anything I missed.

catalog, catalogs, ils, ilss, interface, interfaces, ipac, ipacs, libraries, library, opac, opacs, public libraries, public library




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