Comments on: “Work Like A Patron” Day

By: Work Like A Patron Day 2011 « People Interact

Work Like A Patron Day 2011 « People Interact — Mon, 10 Oct 2011 11:24:21 +0000

[...] 2008, Brian Herzog, a fellow Library Journal Mover & Shaker, announced the first Work Like A Patron Day. This year we’ve decided to [...]

By: Swiss Army Librarian » Work Like A Patron Day 2011 :: Brian Herzog

Swiss Army Librarian » Work Like A Patron Day 2011 :: Brian Herzog — Tue, 27 Sep 2011 13:33:19 +0000

[...] Like A Patron Day 2011 September 27th, 2011 In 2008, I announced the first "Work Like A Patron" day – I've been mostly quite about it since, but David and Jessamyn have both talked about the idea [...]

By: Brian Herzog

Brian Herzog — Thu, 12 May 2011 03:15:55 +0000

@Shirley: I guess it depends on what your clerks do – of course they can’t use the ILS, but they could design and print bookmarks, reading guides, signs, etc. They could sit at tables and stuff envelopes for overdue notices, or use a cell phone to call people and let them know their holds are ready (wherever you allow people to use phones, which might be outside the front door). Tech services might have a harder time of it, since processing and covering books requires both the staff access to the catalog and a lot of other equipment, stamps and stickers. Work Like A Patron Day isn’t a flawless thing, just a way to expose library staff to the reality of library patrons.

Anyone else have additional ideas?

By: Shirley McCullough

Shirley McCullough — Thu, 12 May 2011 01:22:51 +0000

I was wondering how the clerks would fit into the work like a patron day. Most of our work is done on sirsi, so I was wondering how this will all work out. We could check our personal email which I do occasionally, but what else workwise would the clerks be able to accomplish on the patron computers?

By: information wants to be expensive | lis.dom

information wants to be expensive | lis.dom — Thu, 27 Jan 2011 20:47:48 +0000

[...] us to accomplish online in hour long sessions on public library computers. If I’d had to work like a patron today, I wouldn’t have gotten much of anything done. The rise of emedia means that not only [...]

By: 5 Thoughts about the Applecart: #3 – Assessment and Evaluation « Speaking of Information

Tue, 15 Jun 2010 13:18:57 +0000

[...] perspective. Andy offers some great suggestions on how to give it a try, including a reference to a brilliant idea posed by Brian Herzog (Swiss Army [...]

By: Work Like a Patron Day | U.S. IMPACT studies

Work Like a Patron Day | U.S. IMPACT studies — Thu, 16 Jul 2009 04:54:41 +0000

[...] “Work Like A Patron” Day [...]

By: Le marketing 2.0 et les bibliothèques « Gonflé à Blog

Le marketing 2.0 et les bibliothèques « Gonflé à Blog — Sun, 17 May 2009 14:12:31 +0000

[...] nos services et notre politique. A ce sujet voyer l’initiative de Brian Hertzog et sa “Journée de l’Usager” (en la comparant à : “un sheriff qui passerait une semaine dans sa propre [...]

By: Work Like a Patron Day | US Libraries

Work Like a Patron Day | US Libraries — Wed, 29 Apr 2009 03:39:43 +0000

[...] “Work Like A Patron” Day [...]

By: Why “Work Like a Patron Day” won’t work | tara robertson

Why “Work Like a Patron Day” won’t work | tara robertson — Sat, 06 Dec 2008 15:29:58 +0000

[...] first read about Work Like a Patron Day on Aaron Schmidt’s Walking Paper. At first glance Work Like a Patron Day seemed like a good [...]