Comments on: Reference Question of the Week - 10/19/08 http://www.swissarmylibrarian.net/2008/10/25/reference-question-of-the-week-101908 or, The Hitchhiker's Guide to Fear and Loathing at a Public Library Reference Desk Thu, 11 Mar 2010 16:33:21 +0000 http://wordpress.org/?v=2.5.1 By: Brian Herzog http://www.swissarmylibrarian.net/2008/10/25/reference-question-of-the-week-101908#comment-50738 Brian Herzog Sat, 25 Oct 2008 21:21:10 +0000 http://www.swissarmylibrarian.net/?p=459#comment-50738 @Charlie: I can't believe I forgot about the email catch - probably half of the patrons I help with questions like this don't have an email address (and don't understand why they can't use the library's) - and of course every form <em>requires</em> one. Thank you for reminding me of that particular unpleasantness. @Charlie: I can’t believe I forgot about the email catch - probably half of the patrons I help with questions like this don’t have an email address (and don’t understand why they can’t use the library’s) - and of course every form requires one. Thank you for reminding me of that particular unpleasantness.

]]> By: Charlie http://www.swissarmylibrarian.net/2008/10/25/reference-question-of-the-week-101908#comment-50737 Charlie Sat, 25 Oct 2008 20:58:33 +0000 http://www.swissarmylibrarian.net/?p=459#comment-50737 I hate it when jobs that require no computer skills at all have an online-only application. I totally know what you mean about patrons getting frustrated with online applications, especially ones that don't let you save as you go or export your application to a file. Then there's the added step of setting up an email address for patrons who don't have one but the job app needs one. Sometimes librarians could use time in a bottle to be released when needed I hate it when jobs that require no computer skills at all have an online-only application.

I totally know what you mean about patrons getting frustrated with online applications, especially ones that don’t let you save as you go or export your application to a file.

Then there’s the added step of setting up an email address for patrons who don’t have one but the job app needs one.

Sometimes librarians could use time in a bottle to be released when needed

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