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	<title>Comments on: Reference Question of the Week &#8211; 10/19/08</title>
	<atom:link href="http://www.swissarmylibrarian.net/2008/10/25/reference-question-of-the-week-101908/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.swissarmylibrarian.net/2008/10/25/reference-question-of-the-week-101908/</link>
	<description>or, The Hitchhiker’s Guide to Fear and Loathing at a Public Library Reference Desk</description>
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		<title>By: Brian Herzog</title>
		<link>http://www.swissarmylibrarian.net/2008/10/25/reference-question-of-the-week-101908/#comment-721</link>
		<dc:creator>Brian Herzog</dc:creator>
		<pubDate>Sat, 25 Oct 2008 21:21:10 +0000</pubDate>
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		<description><![CDATA[@Charlie: I can&#039;t believe I forgot about the email catch - probably half of the patrons I help with questions like this don&#039;t have an email address (and don&#039;t understand why they can&#039;t use the library&#039;s) - and of course every form &lt;em&gt;requires&lt;/em&gt; one.  Thank you for reminding me of that particular unpleasantness.]]></description>
		<content:encoded><![CDATA[<p>@Charlie: I can&#8217;t believe I forgot about the email catch &#8211; probably half of the patrons I help with questions like this don&#8217;t have an email address (and don&#8217;t understand why they can&#8217;t use the library&#8217;s) &#8211; and of course every form <em>requires</em> one.  Thank you for reminding me of that particular unpleasantness.</p>
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		<title>By: Charlie</title>
		<link>http://www.swissarmylibrarian.net/2008/10/25/reference-question-of-the-week-101908/#comment-720</link>
		<dc:creator>Charlie</dc:creator>
		<pubDate>Sat, 25 Oct 2008 20:58:33 +0000</pubDate>
		<guid isPermaLink="false">http://www.swissarmylibrarian.net/?p=459#comment-720</guid>
		<description><![CDATA[I hate it when jobs that require no computer skills at all have an online-only application. 

I totally know what you mean about patrons getting frustrated with online applications, especially ones that don&#039;t let you save as you go or export your application to a file.

Then there&#039;s the added step of setting up an email address for patrons who don&#039;t have one but the job app needs one.

Sometimes librarians could use time in a bottle to be released when needed]]></description>
		<content:encoded><![CDATA[<p>I hate it when jobs that require no computer skills at all have an online-only application. </p>
<p>I totally know what you mean about patrons getting frustrated with online applications, especially ones that don&#8217;t let you save as you go or export your application to a file.</p>
<p>Then there&#8217;s the added step of setting up an email address for patrons who don&#8217;t have one but the job app needs one.</p>
<p>Sometimes librarians could use time in a bottle to be released when needed</p>
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