Comments on: Talking Tech http://www.swissarmylibrarian.net/2009/09/22/talking-tech/ or, The Hitchhiker’s Guide to Fear and Loathing at a Public Library Reference Desk Fri, 24 May 2013 13:15:35 +0000 hourly 1 http://wordpress.org/?v=3.5.1 By: Brian Herzog http://www.swissarmylibrarian.net/2009/09/22/talking-tech/#comment-1240 Brian Herzog Thu, 01 Oct 2009 15:26:25 +0000 http://www.swissarmylibrarian.net/?p=798#comment-1240 @Winnie: I know lots of smaller libraries are lucky to have someone on staff (or a volunteer) who has tech knowledge, let alone dedicated time. But some of these tips will apply if you need to call the tech support of a vendor or company, too (which, again, is sometimes a luxury).

And knowing small libraries are in this pinch makes me feel guilty sometimes about have tech staff here to call on. Is there anything we can do to help libraries like yours?

]]> By: Winnie http://www.swissarmylibrarian.net/2009/09/22/talking-tech/#comment-1239 Winnie Tue, 22 Sep 2009 16:51:33 +0000 http://www.swissarmylibrarian.net/?p=798#comment-1239 In the “Top ten things . . .” Tennants says technology is cheap. Cheap is relative. When you are a tiny library and your budget decisions are fix the toilet or replace the circ computer, your head soon explodes. Having a dedicated tech person is a luxury small and really small libraries cannot afford. Having staff who can role with whatever happens is a god-send.

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