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	<title>Comments on: RYO OSS ILS, or, Ideal Catalog Features</title>
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	<link>http://www.swissarmylibrarian.net/2009/12/03/ryo-oss-ils-or-ideal-catalog-features/</link>
	<description>or, The Hitchhiker’s Guide to Fear and Loathing at a Public Library Reference Desk</description>
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		<title>By: Jessica</title>
		<link>http://www.swissarmylibrarian.net/2009/12/03/ryo-oss-ils-or-ideal-catalog-features/#comment-1333</link>
		<dc:creator>Jessica</dc:creator>
		<pubDate>Fri, 11 Dec 2009 22:35:21 +0000</pubDate>
		<guid isPermaLink="false">http://www.swissarmylibrarian.net/?p=870#comment-1333</guid>
		<description><![CDATA[I just wish Horizon would let me open multiple search results at the same time.  Patrons often ask about a few different authors as they are digging for their card and it&#039;s time-consuming to keep going back to previous results.  It&#039;s a small thing that would make my life easier.  I can&#039;t wait to try Symphony when we move to the new system in the spring.]]></description>
		<content:encoded><![CDATA[<p>I just wish Horizon would let me open multiple search results at the same time.  Patrons often ask about a few different authors as they are digging for their card and it&#8217;s time-consuming to keep going back to previous results.  It&#8217;s a small thing that would make my life easier.  I can&#8217;t wait to try Symphony when we move to the new system in the spring.</p>
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		<title>By: Brian Herzog</title>
		<link>http://www.swissarmylibrarian.net/2009/12/03/ryo-oss-ils-or-ideal-catalog-features/#comment-1332</link>
		<dc:creator>Brian Herzog</dc:creator>
		<pubDate>Thu, 10 Dec 2009 12:45:05 +0000</pubDate>
		<guid isPermaLink="false">http://www.swissarmylibrarian.net/?p=870#comment-1332</guid>
		<description><![CDATA[@Jeff: I guess you&#039;re right - it was just featured as one of the &lt;a href=&quot;http://www.unshelved.com/blog.aspx?post=1568&quot; rel=&quot;nofollow&quot;&gt;Questions of the Week&lt;/a&gt;

@Graeme: I hadn&#039;t thought of it like that, but four iPhone-sized jumps is a reasonable forecast - wow.  I&#039;m also sad Minuteman isn&#039;t on board, but it sounded like you&#039;re still getting your money&#039;s worth out of III.  As for the joint catalogs, I think the word is that they&#039;ll stay separate for now, but cross-seachable with an extra click.  Similar to the Virtual Catalog, but obviously easier.  

@Gem: Man, it&#039;s scary reading about someone else having the exact same problems as me - it&#039;s like you&#039;ve been watching me work.  Thank you for the suggestions and link.]]></description>
		<content:encoded><![CDATA[<p>@Jeff: I guess you&#8217;re right &#8211; it was just featured as one of the <a href="http://www.unshelved.com/blog.aspx?post=1568" rel="nofollow">Questions of the Week</a></p>
<p>@Graeme: I hadn&#8217;t thought of it like that, but four iPhone-sized jumps is a reasonable forecast &#8211; wow.  I&#8217;m also sad Minuteman isn&#8217;t on board, but it sounded like you&#8217;re still getting your money&#8217;s worth out of III.  As for the joint catalogs, I think the word is that they&#8217;ll stay separate for now, but cross-seachable with an extra click.  Similar to the Virtual Catalog, but obviously easier.  </p>
<p>@Gem: Man, it&#8217;s scary reading about someone else having the exact same problems as me &#8211; it&#8217;s like you&#8217;ve been watching me work.  Thank you for the suggestions and link.</p>
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		<title>By: Gem</title>
		<link>http://www.swissarmylibrarian.net/2009/12/03/ryo-oss-ils-or-ideal-catalog-features/#comment-1331</link>
		<dc:creator>Gem</dc:creator>
		<pubDate>Wed, 09 Dec 2009 22:50:30 +0000</pubDate>
		<guid isPermaLink="false">http://www.swissarmylibrarian.net/?p=870#comment-1331</guid>
		<description><![CDATA[Oh, and this is probably more information than you want to wade through but just in case, when we were working on ILS selection we created a wiki listing &quot;Must haves,&quot; &quot;Strongly Preferred,&quot; and &quot;Nice to Have.&quot;  You can see it here: &lt;a href=&quot;http://wldils.pbworks.com/&quot; rel=&quot;nofollow&quot;&gt;http://wldils.pbworks.com/&lt;/a&gt; (scroll to the bottom and choose a specific section).

It turns out we decided to stay with Horizon for the next couple of years.  SD still hasn&#039;t announced an EOL and we couldn&#039;t justify the cost of transitioning to another system yet.]]></description>
		<content:encoded><![CDATA[<p>Oh, and this is probably more information than you want to wade through but just in case, when we were working on ILS selection we created a wiki listing &#8220;Must haves,&#8221; &#8220;Strongly Preferred,&#8221; and &#8220;Nice to Have.&#8221;  You can see it here: <a href="http://wldils.pbworks.com/" rel="nofollow">http://wldils.pbworks.com/</a> (scroll to the bottom and choose a specific section).</p>
<p>It turns out we decided to stay with Horizon for the next couple of years.  SD still hasn&#8217;t announced an EOL and we couldn&#8217;t justify the cost of transitioning to another system yet.</p>
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		<title>By: Gem</title>
		<link>http://www.swissarmylibrarian.net/2009/12/03/ryo-oss-ils-or-ideal-catalog-features/#comment-1330</link>
		<dc:creator>Gem</dc:creator>
		<pubDate>Wed, 09 Dec 2009 22:23:32 +0000</pubDate>
		<guid isPermaLink="false">http://www.swissarmylibrarian.net/?p=870#comment-1330</guid>
		<description><![CDATA[Oh, there are so many it&#039;s hard to pick.

1) I think Horizon should be able to collect more stats.  It&#039;s tricky to balance patron privacy with more stats but I think a lot more could be done in this area.  We seem to spend a lot of time hoping an idea will work but don&#039;t have much ability to actually track it.  For instance, it would be nice to know how much &quot;on display&quot; items check out.  Or, even better, be able to tag various &quot;on display&quot; collections so you can see if the x collection was more popular than the y collection.

From the patron side, a &lt;i&gt;good&lt;/i&gt; spell check is essential.  I did a snapshot of searches patrons performed and 13% of them were misspelled and as a result HIP returned no results.  Of those misspelled searches, Google was able to offer a correct suggestion around 80% of the time.  I wasn&#039;t as impressed with the library-specific spell check solutions I saw (such as Aquabrowser, etc).  It would also be nice if the catalog returns no results to offer alternative search suggestion and an integrated ILL request form.  

This last one is petty and I don&#039;t imagine it&#039;s a problem in Evergreen but it drives me nuts that I can&#039;t copy and paste a lot of the data in the staffpac.  The ability to highlight data (such as a barcode) and send it directly to another module (like cki/cko, etc) would be great.

2) I hate that HIP doesn&#039;t seem designed to stay up all the time.  We have to take it down for &quot;mass indexing&quot; at least once a month and every little change to the interface requires a restart of JBOSS which makes it unavailable to the patrons for a couple of minutes.  I wait to make major changes until Sunday morning when we&#039;re closed but I know people are still using our catalog from their homes.  I hate our system looking so flaky to our patrons.]]></description>
		<content:encoded><![CDATA[<p>Oh, there are so many it&#8217;s hard to pick.</p>
<p>1) I think Horizon should be able to collect more stats.  It&#8217;s tricky to balance patron privacy with more stats but I think a lot more could be done in this area.  We seem to spend a lot of time hoping an idea will work but don&#8217;t have much ability to actually track it.  For instance, it would be nice to know how much &#8220;on display&#8221; items check out.  Or, even better, be able to tag various &#8220;on display&#8221; collections so you can see if the x collection was more popular than the y collection.</p>
<p>From the patron side, a <i>good</i> spell check is essential.  I did a snapshot of searches patrons performed and 13% of them were misspelled and as a result HIP returned no results.  Of those misspelled searches, Google was able to offer a correct suggestion around 80% of the time.  I wasn&#8217;t as impressed with the library-specific spell check solutions I saw (such as Aquabrowser, etc).  It would also be nice if the catalog returns no results to offer alternative search suggestion and an integrated ILL request form.  </p>
<p>This last one is petty and I don&#8217;t imagine it&#8217;s a problem in Evergreen but it drives me nuts that I can&#8217;t copy and paste a lot of the data in the staffpac.  The ability to highlight data (such as a barcode) and send it directly to another module (like cki/cko, etc) would be great.</p>
<p>2) I hate that HIP doesn&#8217;t seem designed to stay up all the time.  We have to take it down for &#8220;mass indexing&#8221; at least once a month and every little change to the interface requires a restart of JBOSS which makes it unavailable to the patrons for a couple of minutes.  I wait to make major changes until Sunday morning when we&#8217;re closed but I know people are still using our catalog from their homes.  I hate our system looking so flaky to our patrons.</p>
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		<title>By: Graeme Williams</title>
		<link>http://www.swissarmylibrarian.net/2009/12/03/ryo-oss-ils-or-ideal-catalog-features/#comment-1329</link>
		<dc:creator>Graeme Williams</dc:creator>
		<pubDate>Wed, 09 Dec 2009 13:08:54 +0000</pubDate>
		<guid isPermaLink="false">http://www.swissarmylibrarian.net/?p=870#comment-1329</guid>
		<description><![CDATA[This seems like a great opportunity to make a great leap forward.  I&#039;m mildly frustrated that the Minuteman Library Network isn&#039;t taking part.

Star Trek and the 24th century is a fine fixed point for the indefinite future, but in all likelihood, you&#039;ll still be using this software in 2020.  2020!  As Bruce Sterling says, 2020 will be as different from now as now is from 2000.

The iPhone isn&#039;t quite two and a half years old, so 2020 might be four iPhone-sized jumps away.

On a more mundane level, is it a given that the three consortia will continue to maintain separate catalogs?]]></description>
		<content:encoded><![CDATA[<p>This seems like a great opportunity to make a great leap forward.  I&#8217;m mildly frustrated that the Minuteman Library Network isn&#8217;t taking part.</p>
<p>Star Trek and the 24th century is a fine fixed point for the indefinite future, but in all likelihood, you&#8217;ll still be using this software in 2020.  2020!  As Bruce Sterling says, 2020 will be as different from now as now is from 2000.</p>
<p>The iPhone isn&#8217;t quite two and a half years old, so 2020 might be four iPhone-sized jumps away.</p>
<p>On a more mundane level, is it a given that the three consortia will continue to maintain separate catalogs?</p>
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		<title>By: Jeff Scott</title>
		<link>http://www.swissarmylibrarian.net/2009/12/03/ryo-oss-ils-or-ideal-catalog-features/#comment-1328</link>
		<dc:creator>Jeff Scott</dc:creator>
		<pubDate>Thu, 03 Dec 2009 17:00:48 +0000</pubDate>
		<guid isPermaLink="false">http://www.swissarmylibrarian.net/?p=870#comment-1328</guid>
		<description><![CDATA[Don&#039;t take the Unshelved Answers reaction too seriously. They are a bit more aggressive in controlling comments and content, but most users are overriding that. Questions like these are great for discussion and helps everyone who uses the site. I was a bit off-put at first by their actions, but I understand what they are trying to do. Open ended questions for discussion are better for their site along with &quot;right answer&quot; ones.]]></description>
		<content:encoded><![CDATA[<p>Don&#8217;t take the Unshelved Answers reaction too seriously. They are a bit more aggressive in controlling comments and content, but most users are overriding that. Questions like these are great for discussion and helps everyone who uses the site. I was a bit off-put at first by their actions, but I understand what they are trying to do. Open ended questions for discussion are better for their site along with &#8220;right answer&#8221; ones.</p>
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