http://www.swissarmylibrarian.net/2010/02/06/reference-question-of-the-week-1312010/ or, The Hitchhiker’s Guide to Fear and Loathing at a Public Library Reference Desk Mon, 20 May 2013 23:17:40 +0000 hourly 1 http://wordpress.org/?v=3.5.1 http://www.swissarmylibrarian.net/2010/02/06/reference-question-of-the-week-1312010/#comment-1389 Amanda Sat, 06 Feb 2010 17:11:03 +0000 http://www.swissarmylibrarian.net/?p=861#comment-1389 Heh, I’m a woman, and one of my terms of endearment for my female friends is “lady.” Like “Thanks a lot, lady,” or “Aw, lady, you’re so sweet.” I think with words like that, it’s all the tone. Nobody wants to here an angry, “Hey lady!”

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