Comments on: Reference Question of the Week – 8/1/10 http://www.swissarmylibrarian.net/2010/08/07/reference-question-of-the-week-8110/ or, The Hitchhiker’s Guide to Fear and Loathing at a Public Library Reference Desk Mon, 20 May 2013 23:17:40 +0000 hourly 1 http://wordpress.org/?v=3.5.1 By: Brian Herzog http://www.swissarmylibrarian.net/2010/08/07/reference-question-of-the-week-8110/#comment-1747 Brian Herzog Thu, 12 Aug 2010 14:17:06 +0000 http://www.swissarmylibrarian.net/?p=1105#comment-1747 @debzanne: well, pretty much every day. Usually it’s minor things, but sometimes a bit more significant, like this question. Common confusions are

  • books with the same title (or phonetically the same, like The Alchemist and The Alchemyst)
  • patrons confusing the names of our meeting spaces: the Meeting Room, the Conference Room, the Quiet Study Room – I can’t blame them for that, but it does lead to problems
  • patrons asking for a book on Wales, and we take them to the section on whales
  • people saying they’re having trouble with the copier, when they actually mean the printer

That’s a small (and petty) sampling, but yeat, it’s common.

]]> By: debzanne http://www.swissarmylibrarian.net/2010/08/07/reference-question-of-the-week-8110/#comment-1746 debzanne Thu, 12 Aug 2010 04:24:58 +0000 http://www.swissarmylibrarian.net/?p=1105#comment-1746 How often do patrons say weird mixed up things to you? (That’s my question for the week.)

]]>