http://www.swissarmylibrarian.net/2010/09/18/reference-question-of-the-week-91210/ or, The Hitchhiker’s Guide to Fear and Loathing at a Public Library Reference Desk Mon, 20 May 2013 23:17:40 +0000 hourly 1 http://wordpress.org/?v=3.5.1 http://www.swissarmylibrarian.net/2010/09/18/reference-question-of-the-week-91210/#comment-1815 Brian Herzog Tue, 21 Sep 2010 16:37:52 +0000 http://www.swissarmylibrarian.net/?p=1142#comment-1815 @Lichen: I don’t mean to take it for granted that patrons know anything about the interworkings of a library (unfortunately most of it isn’t self-evident) – I was just stunned that anyone would want to work on their taxes that early. Besides, it doesn’t seem like something you can do that early, considering he’s still earning income and interest and everything (presumably, anyway).

]]> http://www.swissarmylibrarian.net/2010/09/18/reference-question-of-the-week-91210/#comment-1814 Lichen Tue, 21 Sep 2010 01:41:10 +0000 http://www.swissarmylibrarian.net/?p=1142#comment-1814 Here’s a crazy question… how should patrons know we don’t get the forms until after the first? For all they know they’re shipped to us well in advance, right? It seems like something only librarians know and, for some reason, expect everyone else to too.

]]> http://www.swissarmylibrarian.net/2010/09/18/reference-question-of-the-week-91210/#comment-1813 Jen Mon, 20 Sep 2010 23:27:14 +0000 http://www.swissarmylibrarian.net/?p=1142#comment-1813 I would laugh except that I expect we will get the same question soon at my library. Normally we start having questions about the upcoming year’s tax forms in October or November.

]]>