Comments on: Reference Question of the Week – 9/19/10

By: Brian Herzog

Brian Herzog — Fri, 08 Oct 2010 22:20:00 +0000

@Noreen: that happens at my library, too. And sometimes it also goes in the other direction – someone leaves their keys at the library, and it has a gym or grocery store membership tag on it. I’m with you on not giving out patron information, and am surprised when some of the places I contact do.

By: Noreen

Noreen — Fri, 08 Oct 2010 21:20:14 +0000

I haven’t reunited anyone with their cell phone, but do get occasional calls from someone seeking to reunite a set of keys with the owner. If it’s got one of our keychain library cards, the finder will usually call us and ask for a phone number. I don’t give that out, of course, but I will call the patron myself and let them know how to reach the finder.

By: Aaron

Aaron — Wed, 06 Oct 2010 01:27:37 +0000

i <3 this story!

By: Swiss Army Librarian » Reference Question of the Week – 9/19/10 :: Brian Herzog « Nogginquest’s Weblog

Tue, 05 Oct 2010 19:56:39 +0000

[...] via Swiss Army Librarian » Reference Question of the Week – 9/19/10 :: Brian Herzog. [...]

By: Erin

Erin — Tue, 28 Sep 2010 14:30:26 +0000

classic story, just classic

By: Diana

Diana — Tue, 28 Sep 2010 12:02:59 +0000

Love that their are still honest people in the world!

By: Liz

Liz — Sun, 26 Sep 2010 03:46:10 +0000

“He was the epitome of bewildered delight” – sometimes you are so dang adorable I could just throw up.

Your last link reminded me of a list my friend recently sent me, saying “I heard this on the radio and thought of you.” It was “Ways to tell when someone is over 30,” and included wearing a watch, concluding that the under-30 set simply check their mobile phone for the time.

Just the latest in a line of good natured sassing – I give her a hard time for being late, she gives me a hard time for being old enough to wear a watch. I maintain I won’t be “over 30″ until my 31st birthday, and give her a hard time for listening to John Tesh (the list I mentioned can be found at http://tesh.com/ittrium/visit/A1x97x1y1xa5x1x76y1x2437x1x9by1x243cx1y5x1bfd3x5x1 – and in the interest of full disclosure, I also am a habitual voice mail leaver and shout into ALL phones).

Kudos for finding the gent and patiently listening to his recounting of his story – one of the most wonderful things about librarians, to me, is the patience and consideration they give even the most flustered and rambling of patrons (not that this man met that standard, but you get my drift).

By: jpetroroy

jpetroroy — Sat, 25 Sep 2010 21:06:48 +0000

I love this story!

By: Krista

Krista — Sat, 25 Sep 2010 19:43:21 +0000

That is awesome! Gotta love small towns.

By: Winnie

Winnie — Sat, 25 Sep 2010 19:14:31 +0000

In our tiny community we regularly get calls at the library that go something like this:
“Hi, this is A. Is my spouse/child/parent there?”
Librarian: (after looking)”No, I’m sorry, they’re not.”
“When they come in, can you ask them to pick up some milk/eggs/the mail on their way home? Thanks.”
This is on of the great joys of a small town library.