http://www.swissarmylibrarian.net/2011/02/17/knowing-what-we-should-know/ or, The Hitchhiker’s Guide to Fear and Loathing at a Public Library Reference Desk Sat, 25 May 2013 14:20:55 +0000 hourly 1 http://wordpress.org/?v=3.5.1 http://www.swissarmylibrarian.net/2011/02/17/knowing-what-we-should-know/#comment-2144 Brian Herzog Mon, 21 Feb 2011 22:16:56 +0000 http://www.swissarmylibrarian.net/2011/02/17/#comment-2144 @Bibliotecher: I think you’re right about most people not knowing what this was, even if they did happen to see it. But I wouldn’t minimize what could be stolen via this method – it’s our duty to protect patron privacy no matter how important their data might be, because it’s not just email and Facebook – lots of my patrons log into their bank accounts and stock portfolios, not to mention purchase things online with Paypal and credit cards. There really is huge potential there.

]]> http://www.swissarmylibrarian.net/2011/02/17/knowing-what-we-should-know/#comment-2143 Bibliotecher Mon, 21 Feb 2011 15:58:18 +0000 http://www.swissarmylibrarian.net/2011/02/17/#comment-2143 Honestly, this library was ‘fortunate’ to catch this USB keylogger. If it was installed on the hard drive, I highly doubt most librarians would recognize it, let alone know how to handle it. Besides, what lamer installs keyloggers on the public library PCs anyways, they must really want a bunch of Facebook passwords.

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