http://www.swissarmylibrarian.net/2011/10/13/details-create-the-big-picture/ or, The Hitchhiker’s Guide to Fear and Loathing at a Public Library Reference Desk Sat, 18 May 2013 18:29:38 +0000 hourly 1 http://wordpress.org/?v=3.5.1 http://www.swissarmylibrarian.net/2011/10/13/details-create-the-big-picture/#comment-4141 Brian Herzog Thu, 13 Oct 2011 17:00:20 +0000 http://www.swissarmylibrarian.net/?p=2603#comment-4141 @threegoodrats: you’re welcome, and thanks for the comment – everything you did sounds great. It’s tough sometimes to keep up with all the little stuff like that, but it sure is noticeable when pencils and paper aren’t available.

]]> http://www.swissarmylibrarian.net/2011/10/13/details-create-the-big-picture/#comment-4135 threegoodrats Thu, 13 Oct 2011 14:14:57 +0000 http://www.swissarmylibrarian.net/?p=2603#comment-4135 Thanks for your reminder to see the library the way patrons do! I’m trying to make more of an effort to do so. I’ve put pencils and scrap paper at the catalog computers so people don’t have to get up and walk to the ref desk for it, and before we opened yesterday I wiped down the keyboards, mice, and desks at all the computer stations. Little things do make a difference!

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