I think I'm a little behind the curve on this, but since there were so many great comments on how to improve the Overdrive interface, I thought this would be worth talking about.
It looks like the new Overdrive interface really is coming, scheduled to hit libraries during the holidays - perhaps the worst time for staff to be learning a new interface, but if it's progress, it's worth it.
I haven't seen Overdrive's Webinar on the new interface, but I do plan to watch it as soon as I find a spare 60 minutes.
However, other librarians in my consortium have watched it, and it looks like there's some good stuff in there. Most interesting to me is the "one-click download" requiring no software installation or activation. That's huge. Apparently that component isn't quite ready yet, but should make our patrons lives (and therefore our lives) much, much, much easier.
But one of the new features did bother me. The new interface apparently includes a "Buy It Now" button, which will be located directly under the "Add to Cart" button. The Boston Public Library has been demo'ing the new interface for most of this year, and here's what it looks like (click for bigger):
When someone clicks that green "Buy It Now," a windows pops up with a list of stores (click for bigger):
Pardon my French, but I fucking hate this. There's been conflicting reports about whether this "Buy It Now" button is optional or not, but I sincerely hope it can be turned off.
Certainly there's an argument to be made for it: if publishers know libraries are going to directly be driving customers to them, they might be more inclined to actually deal with libraries. There's also the convenience to the patrons who don't want to wait for the library's copy to be returned, and can afford to just go buy it themselves.
This seems wrong to me. It makes libraries Overdrive's bitches, because now we're drumming up retail business by preying on immediate gratification. Which is absolutely idiotic, because technologically there is no reason anyone should ever have to wait for an ebook. Implementing this feature just encourages the backward-thinking currently gripping the ebook world as they try to cling to past revenue models.
What would be awesome is if the patrons were given the option of buying a copy for the library. They get it first, then they can donate it to the library for others to use, if they want.
There's also the line that libraries will be getting a kickback from such sales, in the form of Overdrive credit. This is a complete non-starter for me, so I won't even address the idea of libraries profiting from our shortcomings.
But speaking of revenue streams, it looks like the new Overdrive interface also prominently features banner ads - here's the BPL's advanced search page (click for bigger):
Notice the two "Advertisement" right under the black menu bar? Sigh.
But I don't want to be all doom and gloom. In all fairness, I haven't seen the webinar and don't know a lot of the facts - this is just all from using BPL's site. When I called BPL, they were much more positive than I felt. The "Buy It Now" button was initially a little jarring for them, but they've had no problems or complaints, and do see credits quarterly, which shows patrons have no qualms about using it.
I am also not sure what other new features are included in the new interface, but since Mike Lovett of Overdrive was so encouraging in his comments last time, I'm hopeful the good outweighs the bad (or better yet, all of the "bad" is opt-in).
So, I encourage everyone to check out the Overdrive Next Generation Digital Library webinar. And as always, keep a running list of "how to make this better" to send to Overdrive to incorporate into the next iteration.
And for further reading on ebook topics, here's a few recent things to check out:
- An open letter to America’s publishers from ALA President Maureen Sullivan
- Commentary on the ALA's open letter, via LISNews
- Librarian in Black Sarah Houghton on the state of ebooks (from 8/2012)
- Alan Wexelblat of the Copyfight blog on Wal-Mart's assault on the Kindle
- iLibrarian's list of recommended "Ebooks in Libraries" articles and reading