Comments on: Reference Question of the Week – 10/21/12 http://www.swissarmylibrarian.net/2012/10/27/reference-question-of-the-week-102112/ or, The Hitchhiker’s Guide to Fear and Loathing at a Public Library Reference Desk Wed, 19 Jun 2013 14:43:31 +0000 hourly 1 http://wordpress.org/?v=3.5.1 By: Brian Herzog http://www.swissarmylibrarian.net/2012/10/27/reference-question-of-the-week-102112/#comment-17890 Brian Herzog Wed, 31 Oct 2012 04:38:30 +0000 http://www.swissarmylibrarian.net/?p=3738#comment-17890 @sharon: true – happily, I was recently reading about development work being done to Evergreen’s search relevancy rankings. Of course that will only benefit Evergreen libraries, but I suppose a step in the right direction.

@Chris: also true – along with plenty of other things too. Without setting up an elaborate search beforehand (-humor and whatever else) I don’t know how to eliminate them

@Kelly: thanks – I didn’t suggest AA specifically, but we do have a database of local support groups I showed her. Hopefully multiple avenues will meet her need.

]]> By: Kelly http://www.swissarmylibrarian.net/2012/10/27/reference-question-of-the-week-102112/#comment-17869 Kelly Mon, 29 Oct 2012 21:01:09 +0000 http://www.swissarmylibrarian.net/?p=3738#comment-17869 Awkward!

An outside-the-library resource for this patron or others with similar questions would be open NA/AA meetings, which welcome and support family members of people with addictions. A lot of people think that the meetings are just for those who personally have substance abuse issues, but they support loved ones, as well.

]]> By: Chris Skaryd http://www.swissarmylibrarian.net/2012/10/27/reference-question-of-the-week-102112/#comment-17865 Chris Skaryd Mon, 29 Oct 2012 15:12:34 +0000 http://www.swissarmylibrarian.net/?p=3738#comment-17865 To be fair, that book is perfectly described by your search terms. But certainly not what your patron was looking for.

]]> By: sharon http://www.swissarmylibrarian.net/2012/10/27/reference-question-of-the-week-102112/#comment-17849 sharon Sun, 28 Oct 2012 13:32:09 +0000 http://www.swissarmylibrarian.net/?p=3738#comment-17849 eact=exact

]]> By: sharon http://www.swissarmylibrarian.net/2012/10/27/reference-question-of-the-week-102112/#comment-17848 sharon Sun, 28 Oct 2012 13:31:41 +0000 http://www.swissarmylibrarian.net/?p=3738#comment-17848 But that’s not you. That’s a huge failure of our ILSs. Still. Yet. I enter the eact same search term into Teh Google, and it knows exactly what I mean.

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