or, The Hitchhiker’s Guide to Fear and Loathing at a Public Library Reference Desk

Search Results for

Reference Question of the Week – 2/22/15

   Posted on Saturday, February 28th, 2015 in Library, Reference Question, Service, Technology | 1 Comment »

A senior citizen patron came in for a one-on-one session, and had a couple things he wanted help with. I took one the library’s laptops and went into a study room with the patron – so far so good. His first question was replying to an ad on Craigslist. This was fairly straightforward, although I […]


Author John Green, Copyright Violator

   Posted on Wednesday, February 25th, 2015 in Technology | 4 Comments »

I meant to post this last week, but hopefully it’s still new to some people – it’s definitely still interesting to me. The Copyfight blog highlighted a story on how author John Green came to the realization that a quote that had been widely attributed to him – which he didn’t remember writing but accepted […]


Reference Question of the Week – 2/15/2015

   Posted on Saturday, February 21st, 2015 in Library, Reference Question, Service | 3 Comments »

This question just happened this morning, and my coworker asked me about it before she gave the patron an answer. Perhaps you’ve heard that New England is getting an unusually large amount of snow this year? This patron called in and said that her driveway had been clear, but some plow truck went by and […]


Sadly I guessed cafeteria.

   Posted on Thursday, February 19th, 2015 in Library, Marketing, Random | No Comments »

My brother sent me this image, which I believe is from the Sandusky Register. The title of this post was his only comment, and the funny thing is that it was my first thought too: Regardless, great job to the Sandusky Library for running this in the local paper (I presume it was them, anyway). […]


Reference Question of the Week – 2/8/15

   Posted on Saturday, February 14th, 2015 in Library | 9 Comments »

Sometimes I think my ability to be easily amused is what makes me enjoy my job so much. This week a patron walked up to the desk – he was a middle-aged guy, and he walked somewhat quickly up to the desk. He had that focused-yet-distracted look that tells you he was intently thinking about […]


I Don’t Like The New Firefox Search

   Posted on Thursday, February 12th, 2015 in Technology | 2 Comments »

This post should have the subtitle, Turning back the clock, one “feature” at a time. So the internet is all about sharing, right, no matter how small and insignificant the topic? Here’s a small and insignificant tidbit I thought I’d share, because I’m an anti-change curmudgeon and this was actually a major deal to me. […]