or, The Hitchhiker’s Guide to Fear and Loathing at a Public Library Reference Desk

Search Results for

Reference Question of the Week – 2/25/18

   Posted on Saturday, March 3rd, 2018 in Library, Reference Question | 3 Comments »

I’ve used this exact same technique before to answer a question, but the end result of this one still made me laugh. A patron I know asked me to put a book on hold for him. Since I know him, I didn’t ask for his library card number – I just figured I’d look him […]


Livestreaming Library Chicks

   Posted on Thursday, July 20th, 2017 in Library, Programs, Technology | 1 Comment »

Here’s something kind of neat we’re doing in my library: our Children’s Room has eggs in an incubator so the kids can watch them hatch, and then our IT person got the idea to livestream the eggs (and subsequent chicks) to our website. The eggs came from a farm in Western MA, and the chicks […]


Reference Question of the Week – 4/9/17

   Posted on Friday, April 14th, 2017 in Library, Personal, Random, Reference Question | 3 Comments »

While I was sitting at the desk one day this week, an older gentleman patron walked up and said, Brian, can I ask you a question? It’s kind of personal. Whoa-boy, I can only imagine where this is going. But of course I said sure. Where do you get your hair cut? Okay, now we’re […]


This One Weird Trick Will Increase Library Program Attendance!

   Posted on Friday, March 17th, 2017 in Library, Marketing, Random | 9 Comments »

One of the things I truly hate, hate, is clickbait. I find myself specifically not clicking on things that sound clickbaity, just because I feel insulted by something thinking I can be manipulated. (That’ll teach ’em.) Especially though when it is totally unnecessary. A recent Lifehacker article entitled “This Secret Trick Will Save You From […]


Reference Question of the Week – 3/5/17

   Posted on Saturday, March 11th, 2017 in Library, Random, Reference Question | 4 Comments »

I’m at work on a Saturday covering our “Info Desk,” which is kind of like a mini-Reference Desk right inside the front door. During my lunch today, one of my coworkers from the real Reference Desk relayed an interesting interaction she had this morning: A guy came up and said he was locked out of […]


Whose (First) Line Is It book display

   Posted on Monday, March 6th, 2017 in Books, Library, Marketing | 3 Comments »

Our new YA librarian is redefining the teen area in the library. In the course of listening to her plans though, I remembered a display our previous YA librarian had done that I thought was pretty neat. It looks odd, but she covered popular books with a blank sheet printed with the first line of […]