July 8th, 2008 Brian Herzog
I had family visiting me for the July 4th weekend, and something they did that I never do was buy a Sunday paper.
I read the local weekly papers, but never buy a big Sunday paper. The travesty of this is that I don’t get to read the Sunday comics - so of course that was the first section I grabbed when I saw the paper sitting on the breakfast table.
I only bring this up because a comic strip I’ve never seen before was very relevant to library work. Check it out, because it’s funny, and true.
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Posted under Library, Random | No Comments »
July 5th, 2008 Brian Herzog
I really like answering reference questions using print resources. But I also get just as much satisfaction answering a question using a tool I read about on someone’s blog.
In honor of the Fourth of July this year, a patron was doing off-beat research into things that have happened on July 4ths past, to develop a trivia game for his cookout.
I knew of plenty of “in this day in history” type resources, but he had already found a lot of that kind of information. Happily, I remembered reading a library’s blog post mentioning a website listing #1 songs for a given day in history.
With just two clicks, we had a list of the Billboard #1 song for July 4th for the past 100+ years. The patron was very happy with this, and proceeded to our CD collection to get as many July 4th #1 songs as he could to use as music for his party. It’s rare to see a patron walk away giddy, but this was one of those times.
This website will also be handy with a annual cub scout project. To earn one of their merit badges, the scouts have to find out what happened on the day they were born. Not that knowing the #1 song will make them better scouts, but it does add a fun new dimension to the project.
Also, I would like to point out that in my birth year of 1974, the #1 song was “Rock the Boat” by The Hues Corporation. That’s a good song title for a holiday celebrating revolution and independence (even if that’s not what the song’s about).
Tags: #1, billboard, birthday, history, libraries, Library, music, number 1, number one, on this day, public, Reference Question, song See Also
Posted under Conferences, Library, Personal, Random, Reference Question, Resources | 1 Comment »
July 3rd, 2008 Brian Herzog
I was sad to read a recent post on Walking Paper, quoting someone who was unhappy with their local library’s interlibrary loan record.
Any bad library experience is a blow, but especially so with interlibrary loan: I personally think the ability to freely lend library items across the country is one of our greatest strengths, and one definite thing that sets us apart from other local groups and for-profit organizations.
And honestly, I always get a bizarre little thrill when someone calls to request a book. I like knowing I can pull a book from the shelf, print a hold slip, and put that book on the hold shelf. Then, another staff member will continue to forward that book on to the patron, be it a local patron or someone in another state. Dorky, I know, but I like that sense of being part of a system.
But back to the comments: unfortunately, everything cited is (or can be) true. Requests can take time to fill. Books do go missing. Most ILSs don’t provide an easy way to communicate problems upstream. Sometimes, the best a local staff person can do is mark their local copy missing and hope the request is filled by another library.
But that shouldn’t be the best we can do. To capitalize on our unique network, and to compete with modern options like NetFlix, any new system (software and people) should be designed to optimize interlibrary loan, not just allow for it. Massachusetts is at least lucky that we have a (mostly-)state-wide catalog, but there is plenty of room for improvement.
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Posted under Library, Service | 2 Comments »
July 1st, 2008 Brian Herzog
I know I’m a couple months late to the party, but this past weekend I upgraded this blog to Wordpress 2.5.1 (I upgraded the library’s blog, too, but more on that in a minute).
Upgrading SwissArmyLibrarian.net
The upgrade went fairly smoothly, and I think this website is operating normally. If you seen anything different or wrong, please let me know in the comments.
A few backend issues still need to be dealt with. For some reason, the comment admin screen is not displaying comments. If I search for them, they appear, but when I click the Show All Comments I get a “No results found” message. Odd. And, I’m having trouble with the ftp settings. Which should be fairly straight-forward, so I’ll keep trying.
Beyond these issues, I’m also still getting used to the new look and design of the admin interface. I’d heard it was very different (and not necessarily better), so I was prepared. Even with accounting for bias, I do think I like the old version better, but we’ll see.
The upgrade itself went smoothly. Wordpress makes is pretty easy, with their upgrade instructions. It really was as easy as the directions indicate, despite me making a few mistakes along the way (hurray for backups).
Upgrading ChelmsfordLibrary.org/blog
However, I must say that it was not as easy as upgrading my library’s blog. Our website is hosted at Bluehost.com, which offers many web services and programs pre-installed through Fantastico. I know Fantastico has some issue, but it sure does make upgrades like this easier. What took me a few hours to do on my own for swissarmylibrarian.net took perhaps ten minutes through Bluehost (and I didn’t see the problem with comments and ftp settings).
I don’t want make a sales pitch for them, but if a library is looking for a place to host their website, we’ve been very happy. It’s cheap (something like $7 a month), their tech support has been great, and so much software comes preinstalled that it’s easy to manage and try out new web tools without having to do all the installations yourself.
But if you are a library looking for web hosting, definitely check out LISHost.org. They specialize in hosting library websites, offer a lot of the extras, and will also help design a website.
Tags: 2.5, 2.5.1, bluehost, host, hosting, libraries, Library, lishost, public, upgrade, upgrading, web, web hosting, website, wordpress See Also
Posted under Library, Technology, Websites | No Comments »
June 28th, 2008 Brian Herzog
This isn’t a reference question, but instead is a list of a few other places where reference questions (and answers) are being archived:
Help Build a Library Q&A Custom Search
A post on the Library 2.0 Ning group mentioned a project to create a Google custom search engine of just reference questions from libraries. If your library does this, be sure to add it to the list - the more data it can search, the more useful it will be.
“The Oracle Collective”
An article in this week’s New York Times Magazine talks about asking questions on the internet, and a few services that provide answers (Yahoo Answers, Ask.com, etc). It’s an interesting article, and the recommendations at the end are worth reading. Via LISNews.
I Get By With A Little Help From MeFi
No roundup of ask-a-question resources is complete with mentioning Ask MetaFilter. MetaFilter, a.k.a. MeFi, is a community blog to which interesting websites are posted (essentially “filtering” the internet for the rest of us). In Ask MeFi, volunteers from the community provide answers to questions asked by site visitors.
Internet Public Library Reference Desk
Staffed by librarians and library students, the Internet Public Library is always a reliable source for answers. Their list of frequently asked questions isn’t as fancy as some, but it still gets the job done. (And in the interest full disclosure, I volunteered with the IPL when I was in library school.)
Surely There Is A Wiki…
Very similar to Yahoo Answers and Ask MeFi in principle is WikiAnswers. As a wiki, anyone can ask or answer a questions, and also edit existing answers. The format of a single answer can be easier that reading lots of individual replies from different people, but here you can also view the discussion of the answer. Part of Answers.com.
I know lots of individual libraries are doing this too, and some are twittering their reference questions. If you know of other good sources to ask questions online and search through answers, please share.
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Posted under Library, Reference Question | 3 Comments »
