September 13th, 2014 Brian Herzog
This whole interaction made me laugh, but I have to call Spoiler Alert for anyone who hasn't read Be careful what you wish for by Jeffrey Archer - because this question does reveal the ending (I think).
A patron called in on a cell phone (with driving noises in the background) asking if there's a book after Archer's Be careful what you wish for. While I'm checking our catalog (which has Novelist Select built into the pages to list books in series order) the patron says [and this is the spoiler],
Everybody just blew up and the book ended so there's got to be a sequel.
When I get to the record I tell him it was just released in 2014 and is the fourth book in the series, but the fifth book isn't out yet. The patron's reaction could have caused an accident:
What? You mean they're going to make me wait? I just finished the last CD and I want to find out what happens next!
I couldn't help but laugh. It's honestly a joy to hear someone so into a story.
At least I could tell him book five, Mightier than the Sword, is due out in February 2015. I haven't read any of these, but if this patron is so excited about them I think maybe I should. Any audiobook that caused someone to call the library immediately after the last disc ends has got to be good.
September 10th, 2014 Brian Herzog
At the risk of this blog becoming a list of things only interesting to me, here's another cool new-to-me app I just recently learned about.
It's called Mr. Silent, and it lets you auto-mute your phone based on time, location, or contact. It seems like a fairly obvious idea, but apparently this one works better than most - it integrates with your phone's calendar, contacts list, and GPS, and has a nice interface.
So now see, if I were designing the perfect library app, this feature would definitely be in there. As an opt-in thing, of course, but how nice would it be if people could set their phones to automatically go to vibrate when they were at the library? You could even gamify it by rewarding people by moving them up higher on wait lists for every time their phone ringer gets turned off by this app. Or something. I would trade all the hot dogs in the world for this to be a universal thing.
Plus, combine it with the location-based notes feature from a couple weeks ago, and you'd really have something.
Existing library apps are pretty good at covering the basics of catalog search, events calendar, and static information like hours and stuff. And Boopsie's self-check feature is also pretty awesome.
One other feature I'd like to integrate into a library app is an updatable resource map - one that library staff (or anyone I suppose) could add information to. For instance, local points of interest for a walking tour, where public bathrooms are, pay phones, free wifi, etc. Although I guess if you're already using your phone, looking for a pay phone or wifi might be irrelevant. Hmm, one of these days I'll get the hang of cell phones.
September 6th, 2014 Brian Herzog
Earlier this week, a coworker at our circulation desk sent me this message:
A patron came to the desk last night and asked where the last 6 months of Skeptical Inquirer were. He said they're never there except the new one. Did we have a blip in circulation?
It turns out that this is a bi-monthly magazine, and the issue the patron wanted was checked out. All of our copies were accounted for, but since there are fewer issues than a monthly magazine, it just seemed like more were missing than actually were.
But: this patron had doubts and that led him to ask a question - do you know what makes him? A Skeptical Inquirer!
It's things like this that make being a librarian worthwhile.
September 4th, 2014 Brian Herzog
I just got back from an extra-long Labor Day weekend, which of course means my desk had accumulated a variety of items in my absence. Most are fairly routine to deal with, but a few - namely, donations from patrons - sometimes require special tactics.
For regular donations (like books and DVDs), we either add them to the collection or give them to our Friends group for the book sale. But other things, local history items, photographs, old newspapers, and other assorted ephemera, don't fit into an existing slot somewhere in the library, which means a Decision must be made.
In my case, all that stuff (a.k.a. Deferred Decision items) goes under my desk. It occurred to me that it's possible that the best stuff in libraries lives in places like this - and only because we don't know what else to do with it.
So, as an exercise in public shame, I thought I'd share what it looks like under my desk, and explain what's there and why. Here's what is under my desk:
Now, going from left to right:
- The tall thin boxes are unassembled acid-free archival boxes, waiting to be used
- Next is an assembled archival box, which is my catch-all for any local history item that isn't a book. This currently includes (but is not limited to) a route map for the Bruce Freeman Rail Trail bike path (the white roll on top), old and newish newspapers, unmarked photographs, random notebooks and records, loose yellowing pages from who knows what, and some duplicates of things we have in our Local History Room. Most of these things I found while cleaning out different cabinets in the library and just consolidated here - beyond that, I don't have any idea where most of it came from
- The white box is where I keep the current year of our local newspaper - we have a "reference" subscription to the paper, which I send out to be microfilmed after the year is complete. The publisher doesn't provide microfilm copies, so this is the only way we can continue to build a clean filmed copy for our archive
- The "tax products" box is something I keep just because it makes me laugh, although I haven't found an actual use for is yet
- And finally on the right, this entire box was donated by a patron and is full of magazines, newspapers, and scrapbooks of clippings, all from the 1960s and relating either to the Kennedys or the moon landing
Since we're a public library and not at archive, we really don't have a way to make most of this stuff publicly-available. But I also can't bring myself to just throw it all into the recycling bin.
I've tried to find homes for some of it - I called the JFK Library to see if they'd be interested in the old Kennedy stuff, but they said they have loads of it. Everything else, I just keep telling myself that some day when it's really slow at the desk, I'll go through it all and do something with it. Some day.
Anyway, I'd be curious to hear if anyone else has a treasure trove like this under their desk (or elsewhere). I hope I'm not alone, and I suspect that I'm not.
August 28th, 2014 Brian Herzog
I've pointed out things like this before, and they always amuse me.
Last week, my director was looking for summer cooking books for a display and program she was doing. Of course, books about grilling were included in her search, and she was surprised - as was I when she pointed it out - that we had identical-seeming grilling books in two entirely different Dewey numbers: 641.5784 and 641.76.
When our cataloger and I looked those up in DDC23 to see which was right, we found that they both were:
So, .76 is grilling in general, and .5784 is specifically grilling outdoors. Indeed very neat and precise, but perhaps to an unnecessary degree for our purposes.
We decided to consolidate everything into 641.76, to make it easier for patrons browsing the shelves. I'm sure there are lots more little Deweified topics like this, and I will enjoy consolidating each and every one of them as we discover them.
And finally, I thought a post about grilling was nice and Labor Day-related: I'm traveling to Ohio for a long Labor Day weekend, so there's won't be a reference question of the week this week. I hope everyone enjoys the holiday.
Tags: call numbers, classification, cookbooks, cookery, cooking, ddc, dewey, fail, grill, grilling, libraries, Library, public
August 23rd, 2014 Brian Herzog
You know that saying about teaching a man to fish? Well, in this case, it was more like just having to point out to him that he had a big plate of fish sitting right in front of him.
A patron walked up and said this to me:
Can you request a book for me? I think it's a French book, I mean a book from France. I don't know the title or the author though. But it's got instructions for a velocar inside. On second thought, it might not be a book, it might be a magazine, but in French. Can you get that for me?
Well that's all fine, but what's a velocar? Apparently, it's a type of bicycle that's more like a pedal-powered three-wheeled car, and indeed from France.
After talking to the patron a bit, what I learned was that he was interested in building one of these for himself, and found some plans online. Except, the plans were pages from a book (or magazine) that someone posted on a forum - except, they were too small to read, so he wanted to find the original book (or magazine) so he could see the instructions. He said he'd already tried printing what he'd found, and indeed showed me the pages, which indeed were just too low-quality to read.
I told him the only place I could even think of to begin with this was the website where he found them - maybe, I hoped, the book (or magazine) pages would have the title and author on them which would give us a lead. But failing that, it seemed like all we could would be to try to email whoever posted them to the forum and hopefully find out the original source that way.
So we walked back to his computer so I could see the forum he was on. And sure enough, multiple pages were posted there, and the thumbnail images looked more or less like instructions for building a velocar. And of course, being thumbnails, they were too small to read, so I naturally clicked the first one in the hopes of finding information about the source.
A larger image of the page popped up, and the patron immediately stopped me by saying, in a somewhat shocked voice, "what did you just do?"
I explained that the thumbnails like this are usually linked to larger versions, and clicking them will bring up a version you can read or print. I figured he had tried this, because he had the large printed version which were poor quality.
But no, he had no idea you could click the thumbnails. What he did know how to do was right-click on the thumbnail, copy/paste it into Word, expand the image to make it fill the whole page, and print it. Of course, expanding a small thumbnail to fit a whole page will look terrible, which accounted for the low-quality prints he had.
He knew how to do all of that, but didn't know you could just click the thumbnail and see a higher-quality version.
So I showed him how to get from the forum post with the thumbnail to the larger, print-ready version, and he was happy. Sort of befuddled that it was right there in front of him the whole time, but definitely happy that he would so easily get the plans for the velocar.
I always like showing patrons new tricks and things that make their life easier, but holy smokes I didn't expect it in this case. Not only was this a new skill for a patron, but I didn't end up having to try to track down a mysterious book from France.