Archives for Programs:
November 19th, 2014 Brian Herzog
I don't often give presentation-based programs for patrons at my library, but last week I assisted one of my coworkers with a "Using Library Ebooks" program at our local Senior Center. A few things stood out to me during this program that I didn't anticipate, so I thought it might be worthwhile to share them here.
(But again, I don't do this very often, so it might be old news to people that do.)
First of all, we were invited to do this tech program at the Senior Center - they're always happy to have speakers visit them, and seniors seem to be the demographic that we help the most with ebooks and mobile devices. It seemed like a win-win.
The plan was to do a short presentation with slides, then live demonstrations downloading to devices, and finally hands-on helping the seniors with their devices they brought with them. Unfortunately, the Senior Center's wi-fi was down, which pretty much killed any live demo or helping we planned because no one could get online.
My coworker stretched out her slides as long as she could, and then we just talked with the seniors and answered the questions. Although things didn't go as planned, I felt it went really well. The thing about just sitting around talking is that the people felt comfortable enough to ask us just about anything.
So, based on this experience, here's what I learned for next time:
- Don't count on wi-fi - this is true for any presentation really, and having backup slides is just good practice. But in our case, having slides that had screenshots of the different websites we were talking about was invaluable, because we could still show what the sites looked like, where important links were, etc.
- Make a Large Print Presentation - many seniors read Large Print books for a reason, so it makes sense that they'd be more comfortable with Large Print slides too. Even though it's projected up on a wall, it's still easy to accidentally make the type small to cram a lot of information on a slide. In a few cases I noticed the seniors leaning in towards the screen to read the slides, so this is definitely something I'll keep in mind for future presentations to seniors.
A little harder to manage are screenshots, because you can only get so big with those. But one option is to pull a zoomed shot of the part of the page you want to highlight, so people can read it - but to also show the full page and where that zoomed shot fits in. I could see just a series of enlarged fragments being confusing.
- Do these talks before Christmas - conventional wisdom over the last few years has been to offer ebook workshops right after the holidays, in order to help all those people who just received devices as gifts. This program was in early November, and something interesting came up: it was perfect timing, because it caught all of these seniors before they went South to Florida for the winter.
That hadn't really occurred to me before, and if we waited until January for this program we would have missed them. Obviously not everyone goes to Florida for the winter, but in our case it really is a strategy to accommodate.
Another nice benefit of mobile seniors is that they aren't limited to just what this library offers. Chances are the library in where ever they're going also offers ebooks, and it's worth their time to stop in there to ask about it. Some of the seniors in our program own property in Florida and some only rented, so they may or may not be able to get library cards down there depending on library policy. But we can help them with the Collier County Public Library's Overdrive catalog as easily as we can our own, and they seemed to appreciate it.
- Be ready to talk about anything - this isn't really something you can prepare for, but it's good to allow time for wide-ranging conversations. In our case, when my coworker mentioned using Adobe Digital Editions, one senior gentleman said he must not be able to use ebooks after all because his computer at home has been telling him to update is Adobe and he can't.
That led to a bit of an explanation on the differences between Adobe the company, Adobe Flash, Adobe Reader, and Adobe Digital Editions. It took some time, but in the end the seniors seem to understand why all of those are different things and not really related, and a problem with Flash doesn't mean he can't read ebooks. Of course I'd talk about this with anyone who asked, but having the freedom to spend some time on this seemed to benefit everyone.
- If at all possible, work on their devices - I think every one of our attendees brought their own device, and they also each had unique questions about their experience (and problems) so far. I felt bad that we couldn't get online and address each one of them, because people in general aren't usually interested in the overall Way Things Should Be, they're interested in the very specific Ways It Is For Them.
- Bring handouts - my coworker brought copies of her slides as handouts, but what we forgot were the ebook step-by-step booklets we have at the library. I also forgot to bring business cards with my contact information so people could easily contact us for one-on-one tech help appointments. Everyone was very interested in those, and said they'd be stopping by the library for more personal assistance. Which is great, but I feel bad that we didn't think ahead to make it easier for them to do so.
Overall I think it was a very successful program. The six or so attendees really seemed to benefit, and my coworker and I enjoyed the casual instruction. If anyone else has helpful tips to make programs better, please let me know in the comments.
September 18th, 2014 Brian Herzog
You may have seen this, but it bears cross-posting:
Librarians in Massachusetts are working to give their patrons a chance to opt-out of pervasive surveillance. Partnering with the ACLU of Massachusetts, area librarians have been teaching and taking workshops on how freedom of speech and the right to privacy are compromised by the surveillance of online and digital communications -- and what new privacy-protecting services they can offer patrons to shield them from unwanted spying of their library activity.
Read the full article on Boing Boing - please, read it. Good stuff.
It's important also to know this isn't a one time have-a-workshop-and-everything-is-fixed situation. Online privacy and security evolves constantly - a good example is Overdrive's recent announcement of changes to their app.
On the one hand they said they can do away with Adobe IDs, but on the other they want to start forcing patrons to register with Overdrive. It's increasingly common for patron information to be controlled by third-parties, but it's still not a good thing - and definitely something patrons should know about. And if it's not their librarians telling them, who will?
Thanks for pushing this, Alessandro!
June 26th, 2014 Brian Herzog
Since I work mostly with adult reference and tech support, I've never done much with summer reading programs. But my library is doing two different things this year that seemed like fun, so I wanted to share.
For patrons, we're doing the Fizz Boom Read program for kids, and an interesting but somewhat complex Literary Elements subject bingo for adults. Which are fine, but it's two other programs we're running that I really think are neat.
First, our Childrens Room is making Fizz Boom Read more fun by adding a little raffle incentive. When kids bring in completed log books, they get a raffle ticket. They can then use their raffle tickets to win one of 24 "prize jars." The jars were put together by library staff, and range from a jar of Legos to beads to pennies to Starburst to race cars to stuffed animals - anything that kids might like and would fit in a jar:
At the end of the summer, a winning ticket will be pulled for each jar. I know prizes for summer reading are questionable, but I liked this because it's not exactly cutthroat head-to-head competition. Lots of reading is still rewarded with better odds, but the winners are still luck of the draw.
Secondly, our Head of Readers Services put together a "Celebrity Frankenstein" program just for staff. Out of magazine photos, she cut eyes, ears, noses, and mouths of celebrities - and then, for each book a staff person reads, they can build a celebrity Frankenstein face out of the parts:
Bizarre, but engaging - here are all the rules.
She hung a huge sheet up in the Circ office to track everyone's progress, because making it visual makes it much more fun:
And, because this is a staff program, we're also supposed to include notes about what we thought of the book on the back of our face. I think these notes are going to be used later on a "staff picks" display.
I know there are tons of ideas out there for summer reading programs, but I hadn't heard of either of these before. Anything that makes reading more fun is okay in my book.
August 28th, 2013 Brian Herzog
For as long as I've been a librarian, I've heard librarians talking about how to attracted more 20-40 year olds to the library. One method I've heard repeatedly (often from 20-40 year old librarians) was that we need to do outreach to where those patrons are: bars and other fun places.
I know libraries have set up help desk tables on college campuses, public parks, and even in bars, and also use pubs and coffee shops as a meeting spot for book groups. Recently, I heard about a new book group from the library in Haverhill, MA, that is taking this same tack - here's the groups logo:
Get Lit is a social book club designed for twenty and thirty something readers in the greater Haverhill area. We will be meeting monthly to talk books, socialize, eat, drink, and whatever else might come up. Second Thursday of the month, The Barking Dog Ale House in Haverhill.
I don't drink and I find bars almost unbearable, but I think this is fantastic and I hope it's successful.
Apart from people looking for free wifi, it seems to me that library patrons tends to skew to the extremes, with libraries looking either like day care centers or senior centers. Which is fine, but I also like the idea of reaching out to the patrons in the middle.
My library occasionally brainstorms to come up with program ideas that would attract the "mid-life" patrons, and some work and some don't. The "Get Lit" book group seems to walk a fine line between being clever and devolving into a frat party. However, I still think it's funny, and it's a book group I'd go to. Good job, Haverhill Public Library.
February 6th, 2013 Brian Herzog
My library's One Book Chelmsford selection this year is Townie, by Andre Dubus, and the kick-off event was last weekend.
To promote the book with patrons, we decided to hang up a punching bag right next to the circulation desk, so it's the first thing people see when coming into the library. Pretty neat, huh? Plus, since we didn't want to permanently attach it to the wall or ceiling, they let me build a stand for it:
It's nothing fancy, but I like woodworking and carpentry, and any excuse to use power tools is a good one. The wood and hardware cost about $30, and we bought the bag itself on Craigslist for $15, so it's not too much money for a pretty eye-catching display. And in how many other jobs would I get to do something like this?
Patrons seem to really like it too - especially kids. We encourage people to try it, and I'm pretty sure it won't fall over (we tested it). We still haven't decided what to do with it afterwards, but we've got a few months. Who knows - maybe we'll just catalog it and add it to the circulating collection for people to check out.
January 7th, 2012 Brian Herzog
As we have come to expect over the last couple years, the first few weeks after the Christmas holidays means a rather dramatic spike in the number of questions about ebooks. The effect this year seemed more profound that usual, which led me to this conclusion:
This year, my library planned a program on using ebooks with library resources for the first Saturday in January. The plan was for me to talk about Overdrive, and give live downloading demos for a Kindle, iPad, and Nook. Also, we invited a sales associate from the local Radio Shack to come talk about the non-library aspects of ereaders - buying ebooks, the differences between the devices themselves, and hopefully answer a few hardware tech support questions.
Our meeting room is big enough, and ereaders are small enough, that I didn't think just holding one up would really help people in the back see which buttons to press. I got the idea of using a camera, pointed at a Kindle or Nook, to project what I was doing to it up on a screen, to make it more visible. I have a little external webcam that I plugged into a computer, and clamped it so it's pointing straight down at a table (where the ereader will sit). Then I found this software called FSCamView which does nothing but take the feed from the webcam and display it full-screen on the laptop. Then, plugging the laptop into a digital projector shows whatever I put in front of the webcam up on the big screen. How could that go wrong?
And since my library is lucky enough to have two digital projectors, I also plan to have a second computer to project the Overdrive catalog. This way, hopefully, people (even in the back) will be able to watch me search the Overdrive, checkout an ebook, download and transfer it to the ereader, and simultaneously see it actually show up on the device.
Here's what the setup looked like 20 minutes before we started:
We presented from the podium in the right corner. Slides (and websites) on the computer were projected onto the wall in the center by our in-the-ceiling projector, and the webcam/projector/ereader setup was on a little table next to the podium, projecting onto the screen on the left side of the photo - you can see an iPad up there now.
It worked well enough for our purposes, and I think people were happy to (sort of) see what we were doing. The problems we had were that the camera wasn't very high resolution, and the lighting was tricky - not to mention glare off the devices.
Even still, the program was a huge success. We had over 100 people in the room (which seats 80), and had to turn people away. On the spot we decided to hold a repeat program in a couple weeks for all the people who couldn't attend this one. I think everyone learned something, and many said that after seeing the steps it takes to download ebooks from Overdrive, they now understand and can do it themselves. Yay for that.
I'm going to keep fiddling with the webcam/projector setup, because there's got to be an easy way to improve that. Then it'll be fun to think of other programs that might benefit from projecting physical objects up on the wall. Hmm.
Tags: ebook, ebooks, ereader, ereaders, kindle, libraries, Library, nook, overdrive, public, Reference Question, sony