or, The Hitchhiker’s Guide to Fear and Loathing at a Public Library Reference Desk

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Reference Question of the Week – 8/17/14

   Posted on Saturday, August 23rd, 2014 in Library, Reference Question, Technology | Comments Off

You know that saying about teaching a man to fish? Well, in this case, it was more like just having to point out to him that he had a big plate of fish sitting right in front of him. A patron walked up and said this to me: Can you request a book for me? […]


Leaving Location-Specific Messages Seems Like A Neat Idea

   Posted on Thursday, August 21st, 2014 in Library, Technology | 1 Comment »

People probably get tired of me saying this, but in cases like this I feel like I need to apologize for not having a cell phone but talking about apps anyway. I read on LifeHacker last week about an app called Knit. It lets users tie a message to a specific location, so that when […]


Reference Question of the Week – 8/10/14

   Posted on Saturday, August 16th, 2014 in Library, Reference Question | 3 Comments »

A patron came into our branch library and told the staff that she participated in a “Reading Olympics” program at the library as a kid, in 1980 “or sometime when she was in school,” and wanted to know if there a photo in the newspaper. She thought she remembered seeing one, of a group shot […]


Ebooks in General, Ebooks in Specific

   Posted on Wednesday, August 13th, 2014 in Books, Library, Technology | Comments Off

In case you missed it, be sure to at least skim the recent Wall Street Journal article comparing Amazon’s new subscription ebook service to other options, including libraries. For me, the big take-away was: Of the Journal’s 20 most recent best-selling e-books in fiction and nonfiction, Amazon’s Kindle Unlimited has none—no “Fifty Shades of Grey,” […]


Reference Question of the Week – 8/3/14

   Posted on Saturday, August 9th, 2014 in Library, Reference Question | Comments Off

A patron called in, wanting to know the hours of a farmers market in a neighboring town. She thought it opened at 2:30pm, and that’s what the newspaper said. However, she had driven by the site earlier in the week and a sign said the hours were 3-7pm. A quick search lead me to their […]


Chapter Two on Purple DVDs

   Posted on Wednesday, August 6th, 2014 in Library, Technology | 3 Comments »

A few weeks ago, I mentioned a reference question from a patron who couldn’t play a library DVD in her laptop. The problem seemed to be that it was a purple DVD-R DVD, rather than a regular silvery shiny one, and it wouldn’t play in her DVD-RW drive. I requested the same copy of the […]