or, The Hitchhiker’s Guide to Fear and Loathing at a Public Library Reference Desk

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Reference Question of the Week – 4/19/15

   Posted on Saturday, April 25th, 2015 in Library, Reference Question | 10 Comments »

Working at a Reference Desk isn’t all about funny misunderstandings. Sometimes it’s very serious, as this week’s question shows. However, two things about this question: It actually happened last week morning of April 15th Wednesdays are my late shift, so I only heard about how my coworkers handled this when I came in at 1pm […]


Reference Question of the Week – 4/12/15

   Posted on Saturday, April 18th, 2015 in Library, Random, Reference Question | 4 Comments »

This week’s question is really only funny because of an amazing coincidence, and for the ensuing internal embarrassment. On Thursday this week, a young woman with an Eastern European accent came up to the desk and said she had something she needed to print. She could see it in the email on her phone, but […]


Readbox – Red and White and Fun All Over

   Posted on Wednesday, April 15th, 2015 in Library, Marketing | 1 Comment »

A friend of mine sent me a link to this: Pretty neat, and not too difficult a display to make. Good job, whichever library this is. Thanks Chris.


Reference Question of the Week – 4/5/15

   Posted on Saturday, April 11th, 2015 in Library, Programs, Reference Question | 11 Comments »

Alright, this question can be filed under, how maybe not to run a scavenger hunt. Last Saturday I came in to work for a few hours in the morning to cover for someone*. Before we opened to the public I was updating some of the computers, and was still sitting at a public workstation when, […]


Overdrive App Adds Option for Dyslexic Font

   Posted on Thursday, April 9th, 2015 in Library, Technology | 2 Comments »

A coworker send me this post from the Overdrive blog: Standard font typefaces are often difficult to read for people with dyslexia as the letters are hard to differentiate and words tend to jumble together. Dyslexic fonts provide greater contrast in letters which solves this problem. This new font option will make reading easier for […]


Reference Question of the Week – 3/29/15

   Posted on Saturday, April 4th, 2015 in Library, Reference Question | Comments Off on Reference Question of the Week – 3/29/15

This was an extremely timely question – and one I even personally benefited from. A patron came to the desk and asked if he could find out if the IRS had mailed him his tax refund check yet. This year has been notorious for longer-than-usual waits for everything from the IRS, but he said he’d […]