or, The Hitchhiker’s Guide to Fear and Loathing at a Public Library Reference Desk

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Reference Question of the Week – 7/12/15

   Posted on Saturday, July 18th, 2015 in Library, Reference Question | 5 Comments »

Here’s a question I may not have been able to answer successfully a few years ago – actually, luck had a lot to do with this success, because even for my community the answer would still be mixed. A patron emailed in to ask, Do you know who would have Lowell High School yearbooks available? […]


Reference Question of the Week – 7/5/15

   Posted on Saturday, July 11th, 2015 in Library, Personal, Random, Reference Question | 7 Comments »

This was actually a reference question I asked myself, but it’s sort of summery so maybe relevant to other people – and, hopefully, helpful. I was outside playing one day a few weeks ago and ended up with pine sap on my favorite pair of shorts. That’s the worst because I don’t like going shopping, […]


Cross-Branding the Library Symbol

   Posted on Tuesday, July 7th, 2015 in Library, Marketing, Random | 9 Comments »

My pre-library background is in marketing, so branding and logos and things are never far from my mind. Over the July 4th weekend, I took the opportunity to throw together some library versions of famous logos (that is, I was too lazy to get off the couch one day so this was a way to […]


Microsoft Clipart Surprise

   Posted on Thursday, July 2nd, 2015 in Random, Technology | 7 Comments »

Here’s a real turkey of an Easter Egg right before Independence Day: I was searching the Microsoft clipart gallery in Powerpoint because I needed a picture of a Teddy Bear for an event listing on our calendar. And skimming the results, the third one down on the left looked like it might be a good […]


Reference Question of the Week – 6/21/15

   Posted on Saturday, June 27th, 2015 in Books, Reference Question | 7 Comments »

This question actually happened in February – I had forgotten about it, but I think it’s still interesting: A patron called in and asked for the large print edition of There Was a Little Girl: The Real Story of My Mother and Me. We didn’t have that in our catalog, so I checked Amazon, which […]


Reference Question of the Week – 6/15/15

   Posted on Saturday, June 20th, 2015 in Library, Random, Reference Question | 5 Comments »

I know I tend to be overly-paranoid, but sometimes reference questions are so unusual that I think they just have to be some “secret shopper” type test to see if I’ll take them seriously. One such question came in via email last week: —–Original Message—– Sent: Tuesday, June 09, 2015 5:11 PM To: askus@mvlc.org; bherzog@mvlc.org […]