or, The Hitchhiker’s Guide to Fear and Loathing at a Public Library Reference Desk


Library 2.0 For You

   September 18th, 2008 Brian Herzog

NELA 2008 conference logoIn my last post, I mentioned that at this year’s NELA annual conference, I will be part of a panel called “Library 2.0 For You.” A few people asked me about it, so here’s what it is and how it came to be:

The description from the NELA conference program [pdf]:

Flickr isn’t just a bird, delicious isn’t just your NELA luncheon, and WordPress isn’t a new kitchen gadget. Find out what these things are and how these popular Web 2.0 applications (and more!) are being used in real-world libraries. L24U offers a panel of three experienced Massachusetts librarians: Paige Eaton Davis from the Minuteman Library Network, Brian Herzog from the Chelmsford Public Library, and Elizabeth Thomsen of NOBLE. They share their expertise with applying Web 2.0 technologies to help promote your library’s resources, programs, and materials. The program sponsor is ITS whose business meeting is included in the program.

Sounds great, huh? This program came about because there seemed to be a need for almost a how-to session for Library 2.0 tools. Lots of programs at past conferences and seminars were either general overviews of this technology, or very rah-rah Library 2.0 cheerleading. Which were great, because they raised awareness and interest, and got people excited about exploring these tools.

However, when people left the conference, they knew they were interested but didn’t know where to begin. So in L24U, we’re hoping to show a few examples of what can be done with a few Library 2.0 tools (using actual working examples from libraries), and explain what the steps were to implement these tools.

It won’t be hands-on training, but attendees will hopefully leave the session with an understanding of how to put these tools to work for them as soon as they get back to their libraries.

That’s the plan, at any rate. Even if we just end up answering peoples’ questions, it should still be interesting (that is, once I get past my fear of public speaking). So if you’re going to NELA 2008, look for this program on Monday at 1pm.



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Simmons Tech Summit

   July 24th, 2008 Brian Herzog

Simmons Tech Summit Tech ToysLast week, I was invited to participate in the first Simmons Tech Summit.

Organized and hosted by a few instructors in the Graduate School of Library and Information Science at Simmons College, it was a small unconference of tech librarians discussing using web 2.0 tools to reach out to patrons.

It was fun. I was the only public librarian there (and, it seemed, the only one without an iPhone), and it was interesting to hear how academic librarians approach web 2.0 tools. Also, I like meeting other librarians, especially when they’re doing cool things.

We created a del.icio.us account for the tools we covered - a lot I don’t use, a few I’d never heard of, and some I need to investigate further. Check out the full list, but here’s a few highlights:

  • VoiceThread and Animoto are different, but similar in that they are both easy tools for creating videos. Animoto puts music over photos, to create fun music videos. VoiceThread is a bit more powerful, and is a tool for creating presentations with slides and voice - but best of all, viewers can leave comments on the slides. Great for interaction in the classroom, but questions/feedback is also great for instructional screencasts or collaborative creativity
  • LibraryFind came up early in the day, as any meeting of tech librarians will quickly turn to lamenting the state of ILS software. LibraryFind is an open source metasearch/federated search tool developed (and in use!) by Oregon State University - definitely worth some play time
  • ChaCha was new to me - it’s basically a reference service for mobile devices. Send them a reference question via text message or phone call, and they send you back an answer. Registering your mobile devices means it can log the questions you ask, so you can see who answered it (the “Guide”) and where they found the answer. It looks like Guides can be anyone, and are paid $0.20/answer
  • Wordle.net was new to me, too - upload a block of text to it and it creates a pretty “word cloud.” Like a tag cloud, but not linked, so it can be eye-catching but not inherently useful. But I like the concept, though, and it’s fun: here’s a wordle of the Tech Summit delicious feed, this blog, and the White House’s news feed

Keeping up by reading journals and blogs is okay, but I usually learn a lot more by talking to people and hearing their ideas on tools. Yay for sharing and working together.



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Web 2.0 Companies and Libraries

   March 11th, 2008 Brian Herzog

LinkedIn officeA little while ago, grow-a-brain linked to a list of photographs of what some Web 2.0 companies’ offices looked like.

I found this interesting, so I thought I’d share. The photo shown here is in the offices of LinkedIn, a social networking website. When I saw it, I thought it could pass for a children’s room in a library.

Which got me thinking about what library “offices” look like. Public desks are one thing, but a lot of work also happens beyond the public areas, behind those doors marked “staff-only.”

This reminded me there is a Librarians’ Desks flickr pool, which has both public and staff desks. Really, they don’t look all that different from the Web 2.0 companies.

By the way, here are my public and private library desks.

via



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Only two things are infinite, the universe and human stupidity, and I am not sure about the former.
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