June 8th, 2010 Brian Herzog
Last week, my Director gave me a letter she received from the Massachusetts Board of Library Commissioners (MBLC) with good news - the database access they provide through Gale and Proquest now offer geolocation authentication for any computer in Massachusetts.
Good for patrons:
- Just click a link on the library's website to get into the database - whether the patron is in the library or at home (within Massachusetts), they get right into the database without having to also enter their library card barcode or anything else
- If they're traveling outside of Massachusetts, they can still access the database using the same link, because they'll be prompted to enter their card number
- Patrons from other states who are traveling in Massachusetts can access all of our databases without having to be in the library - any internet connection within the state will do
Good for librarians:
- We just need to put a single link on our website that works for both in-library and at-home access - much easier to manage
- Each link includes a library identifier, so we still get usage stats on anyone using the links on our website
- The MBLC provides a list of all the links for each library (ours look like this), so we just need to copy/paste them onto our website and it works
MA libraries have until Oct. 31, 2010 to get the new links posted, because that's when the old links stop working. If you need help, or didn't get a letter like this, contact Marlene Heroux and the MBLC. And libraries outside of MA, contact Gale and Proquest to see how to get this to happen for you, too. They can do it, so ask for it.
Way to go, MBLC!
Tags: access, authentication, database, databases, geoauthentication, geolocation, libraries, Library, massachusetts board of library commissioners, mblc, public, remote
November 12th, 2009 Brian Herzog
In honor of Veterans Day, Ancestry.com is offering free access to all of its US Military resources through Friday, Nov. 13th.
An AP story also says that Ancestry has added some new resources, including
...more than 600 Navy cruise books...[which] include the names and photos of those who served on ships...one book - a 1946 edition for the U.S.S. Pennsylvania - includes a photo of TV legend Johnny Carson.
Great idea, Ancestry - thank you. And if I may suggest another great idea: offer libraries remote access at an affordable price.
Tags: access, ancestry, ancestry.com, database, free, genealogy, libraries, Library, military, online, public, remote, research
July 21st, 2009 Brian Herzog
Hopefully by now everyone has read David Pogue's NYT article about Amazon deleting Orwell's books from its customers' Kindles. Even though it's been covered elsewhere, I wanted to throw in my two cents.
First, yes, it was shocking Amazon did this. Not that they could do it, but that, 1) they felt it was necessary, and 2) they just went ahead and did it. @librarythingtim linked to a good explanation of the whys and wherefores.
Hopefully libraries considering adding Kindles to their collections will take note. I'm not against ebooks, but I think too many people equate them physical books - and they are not that.
They are information, and libraries are right to pay attention to them. But customers, obviously, don't own them in the same sense they own a physical book. Ebook vendors have gone out of their way to convince us of this, but DRM technology is simply designed to the contrary.
In the library world, ebooks are more akin to databases than real books. We have access, not ownership. Database contents and interfaces change beyond our control (although usually we're notified first), but we're okay with that, because we understand that. Overdrive downloadable audiobooks are very similar - Overdrive says we "own" the books we buy from them, but if we ended our contract and lost access to their interface (or they went out of business), how useful would those ebooks be?
So I think it's the same with the Kindle. It's a technology not at all designed for libraries anyway, but lots of patrons are asking about it. However, what would library staff say to the patron who brought in their on-loan Kindle to complain that 1984 is just gone?
Or worse, what if down the road Amazon decides it doesn't like libraries loaning Kindles loaded with books, and just shuts down libraries' accounts and deletes their books? It might credit the money to their accounts, but is that only good towards the Kindle Store? And what could the library do with their expensive, empty gadgets?
But I do think libraries need to try to make this work. We just need to recognize that we have very little control in this arena. And then, we can develop policies and procedures around it, or we can work to change it. I vote for change.
January 10th, 2008 Brian Herzog
A few months ago I got an email about a website called Access NewspaperARCHIVE, saying that libraries could signup for free access to historical newspapers, dating back to the 1700s.
Sweet. I'm always looking for good primary source resources, especially online ones (and especially-especially free ones), so I thought I'd check this out. The signup process was a bit odd, having to download and then fax in their signup form [pdf, 418 kb]. I didn't hear anything back from them for months, so one day I just tried their url again (from within the library) and it IP-authenticated me.
So, I took that as us being signed up, and I started playing. The database is neat, as all the newspapers in there are saved as PDF files (see the 7/29/1895 Sandusky Register). And some are older than I could find in our other available resources, so those are two great things in its favor. However, I did see some drawbacks:
- In-Library use only. And right on the authenticated homepage (the one patrons would see by logging in at the library) is a link to "Sign up for a home account." Which isn't expensive, but it's not free. It's just a little bit underhanded to give libraries a free account and then use that as a vehicle to sell to our patrons. So, I bypass this page and go right to the Browse page
- No keyword searching. You can only browse by location, date, or newspaper title. Which will be fine for the "what happened on my birthday" questions, or if you were just looking up anything old in your area, but eliminates searching for a topic. And, the browse tool and the results listing are kind of clunky
- No Massachusetts Newspapers. Which is a pain, since I mainly serve Massachusetts patrons. So, I guess no local historical information for me
- Front pages only? For the papers I viewed, it wasn't the entire paper but just the front page. That's a pain
- Not high-quality scans. The newspapers are legible, both on screen and printed, but they are just a little bit too bitmapped. And they are images, rather than text-based, which means no copy/pasting
So, my overall verdict is this: it's an amazing resource for primary source newspapers, and it's free, so it's better than nothing. There are some drawbacks, but I am rarely completely satisfied anyway.
Something else I did like was they had a "Questions? Ask a Librarian" link. This is an email link to whatever email address you supplied on the signup form. Which is good, since my patrons using this will be able to write to me, instead of this company.
Anyway, this is available, so I'm going to give it a try. If anyone has experience with this company or database, please comment below and let us know what you think. Thanks.
access, database, databases, historic, historical, libraries, library, newspaper, newspaperarchive, newspapers, primary, public, source, sources
Tags: access, database, databases, historic, historical, libraries, Library, newspaper, newspaperarchive, newspapers, primary, public, source, sources
January 4th, 2007 Brian Herzog
A couple stories recently caught my attention, as examples of threats to the service libraries can provide.
First was an (much talked about) New York Times article, about a library in New Jersey. They were being overrun by kids after school let out. Their solution? Close the library between 2:45pm and 5:00pm.
I don't agree with this, but I can empathize - I used to work at a library with the same concern, but to a much lesser degree. Even still, this is not a long-term solution. My current library is lucky enough to have both a Childrens and a Young Adult Librarian, who do after-school programming as well as special programming on early-release days - recognizing who your patrons are and preparing for them is the key.
The second story is an issue brought up recently on the Maine Libraries listserv (MELIBS-L). The following message was posted to the list on behalf of an unnamed library:
...city council [is requesting] to apply the following to non-residents: Anyone who walks through the door must prove they have a card or will be asked to leave. Anyone who asks a reference question or brings children to storytime or uses any service from this library will be asked to pay a fee. This will not apply to use of internet connectivity as that is not permitted under e-rate rules...
Maine librarians have always been open and supportive, and a great deal of discussion ensued (the highlights of which are below in the comments). Again though, although I can understand how someone could reach this as a solution, it just goes against everything libraries stand for. I haven't heard yet what happened with this city council request, but will post the result when I do.
Geez. We all talk about how outstanding customer service needs to be our bottom line if libraries are to have any kind of future, so it is shocking that situations like these exist in American libraries today.