or, The Hitchhiker’s Guide to Fear and Loathing at a Public Library Reference Desk


Librarians in the Digital Age

   March 2nd, 2007 Brian Herzog

Congratulations to Casey Bisson and Lichen Rancourt for their NHPR interview last night.

Lichen reviewed the interview, which ranged from why libraries need to provide better electronic access to their collections to Google's book project to what libraries and librarians should be like in the near future.

They also highlighted their Scriblio project, and how they are working with the Cook Memorial Library in Tamworth, NH, as a beta site. Part of the benefit of Scriblio is that it is a huge improvement over the typical and traditional library website - in fact, it turns the library's website into both an efficient tool for finding information and an information resource itself. Plus, using Web 2.0 standards, library websites become easier to update and maintain, and become interactive and responsive, as information flows freely from the library to the patron, from the patron to the library, and from the patron through the library to other patrons.

I got to thinking about why this is different than what's been going on. To me, the core library function is to provide access to information. In the past, that information has been in print (books, newspapers and magazines), but that no longer necessarily the case. In response, libraries need to adapt to provide access to all types of information in all types of formats, be it printed or electronic (especially since so much information today is native to the electronic world). But also, this information is not limited to just reference or fiction information you'd traditionally find in books - it also includes community information, such as events, as well as the transaction of information, between community members, of which the library is one. Communicating not only the information we house as an institution, but also facilitating communication within the community, is what the core library function now encompasses.

There's my little sermon for the day. Good thing there are people like Casey and Lichen to actually put some of this stuff into practice.

casey bisson, cook memorial library, libraries, library, library 2.0, lichen rancourt, nhpr, opac, opacs, scriblio, tamworth



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Catalog Down

   December 6th, 2006 Brian Herzog

Today, my library consortium is upgrading from Sirsi/Dynix's Horizon 7.3 to 7.3.4. Which means, our catalog is unavailable to both the staff and the public. Which means, I've been brushing off my Dewey knowledge and helping people by memory rather than relying on a computer.

Whew, I've worked harder today than I have in awhile.

More about Libraries Without OPACs:
It's hard to realize how much you rely on something until it's gone. But the good news is that the library didn't come to a standstill just because the catalog is offline. People are still coming in for storytime, reserving museum passes, using the meeting rooms, using the computers, etc. It's a nice reminder that, even though they're right there on the shelves, people do a lot more here than just check out books.

More about Online Catalogs In General:
When our catalog software went down, so too did our online catalog. Which means that I can't do keyword searches unless I use a neighboring consortium's catalog (just to find the right call numbers). But what if a library's catalog records were open to the entire internet, instead of hidden away in the little boxes we call the catalog?

To that end, I would like to congratulate Casey Bisson for his work with WPopac, and for being awarded the Mellon Award for innovative search software for libraries. This effort could make days like today a thing of the past. This is one small step for libraries, and one giant leap for patrons.

More about Horizon:
As noted, we're upgrading from 7.3 to 7.3.4 - regardless of the fact that the current version of Horizon is v8. I complain about this because all we're getting from this upgrade is the ability to handle the 13-digit ISBNs. Which, granted, is important and necessary, but I would have much preferred to fix a lot of the other shortcomings with the system to make being down all day more worthwhile.[/rant]

casey bisson, catalog, catalogs, horizon, library, opac, opacs, sirsi/dynix



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