We had a little excitement Wednesday afternoon, when staff noticed a brown bat hanging on the wall inside the library. This is actually the second library bat since I've worked here - this time I got some photos and a video of the rescue.
Sadly, this photo is a little blurry - I was trying to sneak around the library and take pictures without alerting patrons to what I was doing. We had no idea how people would react.
Eventually I was able to get pretty close - the bat was either asleep or indifferent, because at one point a man sat on the bench right below him with no response.
We called animal control, but they had already closed for the day, so one of our maintenance guys volunteered. He got a butterfly net from the Children's Room display closet, a piece of cardboard from the recycle bin, and got the bat out of the building - with no injuries.
Make sure you turn the sound on when watching the video - you can hear the bat screeching/chirping about being in the net.
The Chelmsford Library was lucky enough to have some of our funding restored for the fiscal year starting July 1st, and we we have two openings for part-time Library Assistants at the Circulation Desk. Here's the listing from the Massachusetts Board of Library Commissioners Job Board:
The Chelmsford Library has TWO openings for Library Assistants at our Circulation Desk, one for 16 hours/week and one for 18 hours/week.
Part time position available to assist the public with the use of the library including Inter-Library loan, circulation and reader's advisory services.
WORK SCHEDULE "A": (16 hrs/wk avg)
Mon., Wed., & Thurs., from 5-9 pm at Main Library
Every Sat. 10-2 pm at MacKay Branch, N. Chelmsford
WORK SCHEDULE "B": (18 hrs/wk avg)
Tues., Wed., and Thurs., from 5-9 pm at Main Library
Every Sat. w/alternating locations -
10 - 2 pm at MacKay Branch, N. Chelmsford and
9-5:30 pm Sat. at Main Library
The positions require flexibility to fill-in nights and weekends. Candidates must be able to adapt smoothly to patron demands and should enjoy interacting with public of all ages. Four-year college degree and/or experience working in a public library preferred.
Salary: Union rate $15.97 per hr.
Closing Date: Positions open until filled
If you are interested in a position, please submit your resume to Alison Barry at firstname.lastname@example.org or 25 Boston Rd., Chelmsford, MA 01824. The Town of Chelmsford is an EEO/AA Employer.
Chelmsford is a fun library to work in, and our Circulation Desk is a very busy place. We need to fill these positions ASAP, so if you're interested, please send your resume to our Head of Circulation, Alison Barry, at email@example.com.
This might be my longest post ever, but I've got a lot to talk about. My library just finished a major project I mentioned earlier this year - the three parts of this project were:
Revamp the reference collection, to make the majority of it circulating and interfiled with the regular non-fiction collection
Use the space formerly housing the reference collection to make popular subjects easier to find and use
Build new study rooms
Because we were moving so much material around, all of this had to happen at the same time (although it dragged out a couple extra months because of problems with the building contractor). A breakdown of what we did is below, and you can see photos of the construction, and some"before"pictures.
For the last few years, it was pretty clear that our reference collection was underused (which is an understatement). There were many times I would take a patron over there, hand them the book and point to the information they were looking for, but when they found out the book couldn't leave the library, their response was, "nevermind, I'll just look it up on the internet."
That drove me crazy, but also illustrated that our collection no longer met the needs of our community. For better or worse, books they couldn't take home were useless to them, and for me to keep spending thousands of dollars on it was wasting their tax dollars.
So the plan we came up with was to convert about 90% of the "reference" collection to books that could be checked out and taken home. The only thing that remained as "library use only" are our current encyclopedias (Britannica and World Book), almanacs (The Old Farmer's Almanac and the World Almanac), statistics books (Statistical Abstract of the United States), and also our ready-reference collection.
The rest of the reference collection fell into one of three categories:
Weeded - I'd estimate that at least half of our collection went this route. We had a lot of space for reference books, so I tended to hang onto them much longer than I should have. Also, for the last couple years I was buying more for non-fiction than reference, so in quite a few instances we had a newer edition in non-fiction than the reference edition
Converted to regular non-fiction - about 20%-40% of the collection were converted to regular non-fiction books. I made an effort to put as much into this category as I could, because these would be the most useful to patrons
Made "7 Day Loan" - this was a new item type we created as a result of this project. Into this category when all the big sets, expensive books, or books that we used a lot but not enough to keep as ready-reference. Each of these books got a bright red "7 Day Loan" sticker on the spine, and circulate under three caveats:
They circulate for 7 days - by allowing limited circulation, they will be more useful to patrons, and we'll get a better value for the money we spend on them
They are non-requestable - because we're part of a consortium, making them non-requestable means they're more likely to be available when a local patron or staff needs them. However, if another library calls and asks us to set a book aside for a patron because they're coming to pick it up, we will
They are non-renewable - again, the goal here is to make sure there is turnover on these books, and that they are available to most people most of the time. We did need to create a new "24 hour waiting period" for checkouts though - when a patron returns a 7 Day Loan book, they need to wait 24 hours before they can check it out again - otherwise, one patron could monopolize a resource, and I wanted to avoid that
Since the non-fiction collection would be absorbing a lot of newly recataloged books, the Reference staff spent months weeding that collection also, and got rid of a ton of outdated or underused books. Then, as Tech Services recataloged books either as regular non-fiction or 7 Day Loan books, Reference staff would interfile them with the regular non-fiction collection.
This is really my favorite part of the project, because it means all books on a topic were in one place, instead of having to show patrons the non-fiction books, then walk them across the room to show them the same Dewey number in the Reference Collection.
Space, and How to Best Fill it
As the Reference area cleared out, we had a lot of floor space we could now repurpose. I had two ideas for this.
1. More Study Rooms By far, the biggest unmet need in my department was for quiet study rooms. We had one room that people could reserve, but it was always booked. It was definitely a hot commodity, and we sometimes had mild altercations between tutors or students or parents, who all wanted to use the room.
This need had been growing over the years (and especially in the summers), and money finally became available in our budget to build new study rooms. Given the space available, we decided on three new 8' x 8' rooms. Each room had two chairs and a work counter along one wall - this maximized table space, without actually putting a table in the room (which would have required the rooms to be bigger to make them ADA-compliant). We also wired all the rooms with power outlets and ethernet jacks (above the counters to make them easy to access), and put a clock and recycle bin in each room. For security, the fronts of each room are floor-to-ceiling glass, which many tutors actually thanked us for.
These rooms are now almost constantly in use, and being able to accommodate the needs of our patrons - instead of always apologizing for our limited resources, feels really good.
2. Subject Tables We built the study rooms along the back wall of the Reference area, which left open floor space between them and the Reference Desk. Into this space went three new index tables (basically, a table with a book shelf down the center). I like these tables because they let you combine a book collection with a work surface. They are also low and open, and therefore inviting and easy to use.
These three tables became "subject tables" for some of our commonly-used collection areas - career resources, auto repair, genealogy, and maps (continuing what we started in 2009).
The tables were lined up in such a way that each section got its own little pod, along with clear signage. We also created new call numbers for each subject, so patrons searching the catalog would know they were in a special section. The system we used is roughly:
Career/331.702 and Career/650.14 - plus a few stragglers from other Dewey numbers
Maps/910 and Maps/911 - plus a few others, with more to come including a lot of atlases that ended up being banished to the Oversized collection
By just appending logical subject words to the beginning of the Dewey numbers, we were able to make things easier to find without reinventing the wheel. This allowed us to get things recataloged quicker, and kept my Cataloger from tampering with my car's brake lines.
A couple happy results of the layout of our building and the tables: the table closest the Reference Desk is where I put the remainder of our Reference collection - the encyclopedia, almanacs and statistical books. This is the best place for them, so I was happy it worked out. On the other end of the tables is where I put the Genealogy books, which just happens to be right outside of our Local History Room. Again, not exactly just a happy accident, but really the best place for them considering the patrons that use both of those collections.
So Far, So Good
The project took longer than it should have, and the transition period was rocky at times. The biggest complaints (from both patrons and staff) were:
weeding so many books in such a short period
letting expensive books be checked out
not having a reference collection
building study rooms instead of spending that money on something else
Through it all, I kept coming back to my bottom line: the needs of our patrons have changed, and we need to change too. No one uses reference books, and everyone wants quiet study rooms.
Now that things have been in place for a month or so, I think everyone is adjusting to the changes. I honestly still do cringe any time I see a middle school kid walking out with a Grzimek's volume under his arm, but I also know that patron is far better served by being able to take that book home.
One last detail: total cost for the construction of the three study rooms, plus purchase of the custom-made wooden subject table and chairs, ran about $16,000. This doesn't factor in all the staff time involved in weeding, shifting, recataloging, or other duties, but I think this is not only a great investment, but a small price to pay to make sure our library evolves to continue to serve the needs of our patrons.
I'm sorry this post was so long, and sorrier that I know I left important parts out. If anyone has any questions about this project, my goals or logic, or how things have been going, please let me know.
The Head of Circulation at my library is retiring, so maybe you should apply. The details are below and on the Massachusetts library jobs board, but what they don't tell you is that every other week the circ desk has "treat Tuesdays" - very tasty.
Institution: Chelmsford Public Library
Job: Head of Circulation Services – Dept. Head level
This full time, 37 1/2 hour per week position is for a versatile, friendly librarian skilled in customer service, reader's advisory and personnel management. Must also have strong technology skills. Schedule includes one night and every other weekend. Job responsibilities include the following: Hiring, training and supervision of approximately 30 part-time library assistants, pages and volunteers. Directing, supervising, scheduling, and participating in tasks at the circulation desk. Explaining library lending policies and procedures.
MLS required, related Bachelor's degree preferred; experience working with the public required. Should have working knowledge of current fiction and popular culture. Candidate must be open to change and trying new ideas. Must be comfortable managing conflict. Candidate should enjoy interacting with public of all ages and must be able to adapt smoothly to patron demands. Experience working with an ILS critical, interest/experience with open source ILS management desirable
Starting salary will depend upon education and experience. Range is: $41,243 to $65,598.
Applications in by July 16th get first consideration, open until filled.
Applications should be e-mailed to bherrmann@mvlc Applications may also be submitted to Becky Herrmann, Library Director, Chelmsford Public Library, 25 Boston Road, Chelmsford MA 01824.
The Chelmsford Federation of Teachers, Local 3669, represents this position. The Town of Chelmsford is EEO/AA Employer
This check for $1.50 was written by the treasurer of the North Chelmsford Library Association to the ALA Publishing Board in 1919. The back of the check is interesting, too. We're still discovering things in the archive, so I'm hopeful we'll be able to figure out what this check was for.
There's three more things about this, if you're interested:
The signature on the check is Stuart MacKay, brother of Anna C. MacKay, who the Anna C. MacKay Branch Library in North Chelmsford is named after. North Chelmsford has been, and is now, very supportive of the library, and I like this continuity of history. Also interesting that he was working on Christmas Eve.
Also uncovered in the archive are circulation records from the early 1900's - including every book each patron checked out. An interesting philosophical question is this: at what point do library records go from being a matter of patron privacy to a matter of historical record or curiosity?
For our indexing project, we're using Past Perfect, and will be providing access through Past Perfect Online (but nothing's been uploaded yet). Until that's ready, we're using a Google Custom Search Engine to index all the existing online resources we could find. It works well enough for the time being, and I know this is going to be a long-term project, but I'm looking forward to having a real index available.
Here's an appropriate reference question for the Independence Day weekend:
One quirk about living in New England is that many communities got their names from olde England. As such, about once a month my Chelmsford Library is contacted by someone who mistakes us for the library in Chelmsford, Essex, UK*.
To: askus /at/ mvlc.org
Sent: Friday, June 26, 2009 6:52 AM
On Tuesday I visited Chelmsford with the aim of exploring the surrounding countryside and history. Unfortunately there was no easily found visitor center, or indeed a map with a "you are here" spot on it.
Fortunately I found the public library, and given some wonderful suggestions and a town map. I promptly forgot the name of the young lady working at the help desk who provided all this information, but please thank her very much and possibly consider a supplementary income for her as a town ambassador?
I had one of the nicest afternoons of English countryside I have ever experienced and it would have not happened without her enthusiasm and knowledge.
Once again, thanks a million. I more future visitors to your town have a great day like I did. Cheers!
A very nice message, but the "English countryside" phrase indicated he contacted the wrong Chelmsford Library.
Whenever this happens, I reply to the person saying that while we're always happy to help however we can, they're probably better off contacting the other ChelmsfordLibrary. I also included a note encouraging him to forward his message to them, because feedback like this is important to libraries.
Shortly thereafter, I got this message back:
To: askus /at/ mvlc.org
Sent: Friday, June 26, 2009 11:17 AM
Subject: RE: Thanks!
Ah! You librarians are a special breed. Thanks for your googling, forgive my ignorance and have a wonderful day. To think that us Antipodeans love to poke fun at a perceived American lack of geographical knowledge. And I email the wrong continent. If you're ever in London Brian, have lunch on me.
It's nice that after 200+ years, we in the colonies are getting the recognition we deserve.
But best of all, he included a link to the restaurant he owns in London. I removed it here for privacy reasons, but that's definitely more than enough incentive to hop across the pond.
The rewards of being a librarian are boundless. I'm telling you, fortune and glory.