or, The Hitchhiker’s Guide to Fear and Loathing at a Public Library Reference Desk


Standing on the Keyboards of Giants

   April 21st, 2007 Brian Herzog

During Jessamyn’s Pimp My Firefox talk at cil2007, something occurred to me. So much of the code used on websites today was written by someone else - themes, rss feeds, widgets, etc.

I think this is great, as freeware/open source/creative commons all allow people to share good ideas - repacking them, repurposing them, resuing them.. you know, recycling.

(not to mention that this has been my style of coding ever since I started coding in 1996. I am almost exclusively self-taught, which means I learned from seeing something I liked on the web, viewing the code, and figuring it out. Often, this meant I grabbed the code and tweaked and modified it to do what I wanted. You can learn a lot through trial and error)

Site Made with Recycled Code iconSo, it was during that session that I got the idea for this new movement, the “made with recycled code” movement. By “movement,” of course all I mean is create a little icon and stick it on my webpage. And not being a graphic designer, it’s not even a very good icon, but I think it’s a catchy phrase.

If you like it, grab it from flickr or the psd file from my website (big [575x575px, 316kb]; small [130x130px, 119kb]).

cil2007, code, coding, freeware, jessamyn, jessamyn west, made with recycled code, open source, recycle, recycled, recycled code, rss, site made with recycled code, themes



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CIL2007 Wednesday - Tech Freebies & Program Ideas

   April 19th, 2007 Brian Herzog

The last session of the day was called “Tech Freebies & Program Ideas,” given by people from different libraries covering successes they’ve had with technology-related programs in their libraries.

The Princeton (NJ) Public Library puts a tremendous amount of resources into their Technology Training (which is a better phrase than “computer classes”). Their classes include both staff and patrons, and cover a varied of topics: Photoshop/GIMP, Blogger/Wordpress, Bloglines/Google Reader, social bookmarking, creating & hosting podcasts, digital scrapbooking, and more.

They also listed a few ways to keep up with emerging technologies (PC Magazine’s Top 101 websites, SEOmoz’s Web 2.0 awards, Filehippo, and Time’s 50 Coolest websites), and some of the more interesting online tools:

After them, a team from another library showed a mobile animation setup they used (a Mac laptop, camera, and portable greenscreen designed to let teens create and edit their own stop-animation videos. Which was neat and interesting (actually, quite amazing), but since this was geared towards Macs, and teens, and it was the last session of the day, I wasn’t paying as much attention as I should have been.

AjaxWrite, cil 2007, cil2007, Cozi Central, eCalendar, EveryStockPhoto, flickr, GIMP, Google Calendar, Google Docs, libraries, library, LogMeIn, OneTrueMedia, online Text editors, princeton public library, public libraries, public library, TaDaLists, Tech Freebies & Program Ideas, Text editors



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CIL2007 Wednesday - 30 Search Tips in 45 Minutes

   April 19th, 2007 Brian Herzog

Another session I attended during the day were Mary Ellen Bates’ “30 Search Tips in 45 Minutes,” and she wasn’t kidding. Mainly she pointed out relatively unknown or underused search tools, and some of the 30 were:

30 Search Tips in 45 Minutes, Academic web searches, answers.com, answers.yahoo.com, Ask.com’s Maps, Ask.com’s Smart Answers, askville, cil 2007, cil2007, Dogpile.com’s CompareSearchEngines, Google Coop, Google Scholar, Google’s OneBox, Kosmix.com, libraries, library, Live Academic, Mary Ellen Bates, MSN’s Instant Answers, NationMaster.com, OneLook.com, public libraries, public library, Q&A websites, qna.live.com, Quick Answers, reverse dictionary, Rollyo.com, Search engine comparison, searchmash, Yahoo Mindset, Yahoo Search Builder



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CIL2007 Wednesday - Federated Searching

   April 19th, 2007 Brian Herzog

The final session in the “tailoring library services to patrons needs, based on patron input” theme was on Federated Searching, led by Frank Cervone (Northwestern Univ.) and Jeff Wisniewski (Univ. of Pittsburg).

They overviewed the various players in the federated search market, which were numerous. Their basic message is that this field is constantly changing, and it is difficult to keep up with all the mergers and acquisitions and name changes; but, that is no reason it not get involved. This is the type of searching our patrons need, so picking one tool and going with it is the best thing for libraries to do.

Current players in this market are:

Aquabrowser, cil 2007, cil2007, CSA Illumina, Encore, Ex Libris, federated searching, Frank Cervone, Fretwell Downing, Grokker, Jeff Wisniewski, libraries, library, Ovid Searcher, public libraries, public library, Serial Solutions, WebFeat



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CIL2007 Wednesday - Improving Content through Conversations with Customers

   April 19th, 2007 Brian Herzog

The second session in the “tailoring library services to patrons needs, based on patron input” theme was “Improving Content through Conversations with Customers,” led by Rich Wiggins from Michigan State.

This dealt primarily with analyzing search logs. The search logs from library websites can be viewed as an open letter from patrons to libraries, telling us exactly what they want us to provide to them. We need to pay attention to:

  • what people are search for
  • what they’re finding
  • what they’re not finding
  • how and when they’re searching
  • where they’re searching from

Then, we need to restructure our offerings accordingly (including things like compensating for common misspellings). Pushing information to them will probably not work, so we need to be prepared (with efficient searches and findable information) with what they want, when they want it and how they want it.

cil 2007, cil2007, Improving Content through Conversations with Customers, libraries, library, log analysis, public libraries, public library, rich wiggins, search analysis, search analytics, search logs



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It is the essence of moral responsibility to determine beforehand the consequences of our actions or inactions.
-Richard Nixon

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