June 15th, 2010 Brian Herzog
Instead of privacy screens, patrons could use these on library computers:
I like that this approaches the problem from the opposite direction: instead of filters that keep offensive images off computer screens, this filter keeps offendable eyes off computer screens. Brilliant.
Incidentally, it cracks me up they thought to make a zippered window for seeing the keyboard. I wonder if it also comes with built-in headphones.
Posted under Library, Random | 4 Comments »
October 10th, 2009 Brian Herzog
I was asked these two questions back-to-back one day this week:
I want to sell my car on craigslist, and I want to be able to email people an info sheet. I've already created an Excel spreadsheet with mileage and other statistics, including a couple pictures pasted in. Can you show me how to put arrows and text on the pictures, and how to convert it to a pdf file?
...and...
I've been on Yahoo for a few months now. I know that I can get letters from people, and I can reply to letters people send me, but, can I send people letters too?
Of course, both of these are legitimate questions. I was just struck by such different technology experience levels from two patrons who walked up to the reference desk at about the same time.
And the answers are:
Excel's Drawing Toolbar (View > Toolbars > Drawing) allows both of these things. Click the icon that looks like an Arrow to draw an arrow on a picture, use the Line Style to make it thicker, and the Line Color icon to change the color. Then, click the Text Box icon to create a text box wherever you want words to appear. Use the Fill Color and Line Color to make sure it's legible against the picture.

To create a pdf version, we installed PDFcreator on our public computers. It shows up in the printer selection dropdown box, and creates a pdf file patron can then save to disk
...and...
Just click the "New" button in the upper left corner of the Inbox.

Tags: arrows, comfort levels, computer, excel, extremes, help, libraries, Library, new message, pdf, public, Reference Question, tech, text box, yahoo
Posted under Library, Reference Question, Technology | Comments Off
August 27th, 2009 Brian Herzog
You may have already seen this, as it was published a few days ago (which on the interwebs is like being over 30), but it is so true that I had to share. And add XKCD to your feed reader.

Tags: comic, comics, computer, computers, libraries, Library, public, support, tech, tech support, xkcd
Posted under Library, Random, Technology | 2 Comments »
August 13th, 2009 Brian Herzog
I was weeding the reference collection when I came across Ready Reference : A Manual for Librarians and Students. It was published in 1984, so I flipped through it thinking the viewpoint of ready reference from 25 years ago might be humorously outdated.
I was wrong. I was 10 when this book was published, but I still use many of the resources author Agnes Ann Hede recommends.
Each chapter in the book is devoted to different types of resources, and describes the best books in each area. As you would expect, most of the book focuses on print:
- Dictionaries: 31 pages
- Encyclopedias: 23 pages
- Indexes, Serials and Directories: 26 pages
- Bibliographies: 32 pages
- Computer Sources and Services: 5 pages
I did get a laugh from the page comparisons, but it was certainly appropriate for 1984.
However, when I read the Computer section, I was amazed by how relevant it still is. There was no "computers are a difficult fad we just need to humor" mentality. In fact, the language she used is exactly what is commonly used today. She speaks of "getting into" databases, and casually refers to online searching (not on-line searching or "online" searching).
And her characterization and advice concerning balancing print and online resources is as true today as it was then:
[T]o be today's "compleat librarian," you must add to those [print] sources the increasingly abundant resources offered through computer technology.
The sad part is that this advice, 25 years later, is still not being fully embraced by the profession.
I debated, but ultimately weeded this book. As much as I liked it, it certainly was outdated, even though we do have the current copies of many of the print resources it recommends. But take a look to see if your library has this book. And weed your reference collection!
Posted under Books, Library, Random | 2 Comments »