or, The Hitchhiker’s Guide to Fear and Loathing at a Public Library Reference Desk


Innovations in Organizing

   September 25th, 2013 Brian Herzog

Kids clothing racksHere are a couple recent blog posts I found interesting, both dealing with organizing a collection.

First, Cory posted an idea on BoingBoing about ditching gender divisions in kids clothing stores and organizing everything by genre*: adventurous, heroic, funny, cute, clever, edgy, casual, etc.

I think this is a great idea, not just for organization but also, as Cory cites, for toning down the girl=pink/boy=blue approach in general. Not to mention that when I'm out looking for a birthday gift for one of my nieces, I always feel slightly creepy being a single guy looking at little girl clothes.

Second, the Dewey blog from OCLC has a couple of posts on using QR code signs as real-life "See Also" references in the stacks (part 1, part 2). The idea is to link logically-associated subjects in way that makes it easy for patrons to find:

For example, let’s say you have a patron looking at the materials on retirement at 306.38. S/he wonders, “Is this all they have?” And then they notice nearby something like the following:

Dewey Decimal System See Also QR Codes

The positive-me really does think this is a good and helpful idea. However, the cynical-me thinks that this highlights everything that is wrong with the Dewey Decimal System, and is just applying a band-aid instead of actually solving the problem by revamping the entire system to just put similar subjects next to each other in the first place.

I know that is no small undertaking, and can probably never be fully achieved in the physical world. If you're interested in the QR code See Also project, OCLC is (was?) looking for libraries to pilot this system - email Rebecca Green at greenre@oclc.org with "DDC signage pilot" in the subject line. And my thanks-in-advance to any libraries that do - any improvement that makes library collection organization easier for patrons is time well spent.

 


*Personally, my favorite clothing-store system is the thrift shop method of organizing by color within sizes - all the red shirts together, then all the white shirts, etc. Because usually when I'm looking for clothes, I'm looking for tan pants, or a blue shirt, and this makes it so much easier. Department stores, that divide the store up by brands, drive me crazy - looking for tan pants means I have to look in six different places! How terribly inefficient.



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Attractive Reading and Library Tidbits

   July 10th, 2013 Brian Herzog

Just a couple of unrelated interestingnesses this morning.

The first is a neat image my friend Chris forwarded me from something called Facebook:

Reading a book from the inside

I don't know anything about this image, other than I like it. And it would be a good image for a caption contest.

Secondly, last week on BoingBoing Cory highlighted some Dewey Decimal System jewelry, made from old catalog cards:

Dewey jewelry

There's lots of it available on Etsy. I think it'd be fun to match the Dewey subject to the function of the piece - like, a ring magnifying 395.22.

Yay for creative people.



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You Can’t Get There From Here (DDC Edition)

   May 2nd, 2012 Brian Herzog

I know I've given the Dewey Decimal System a hard time for its quirks, and have experimented with other shelving systems when Dewey wasn't getting the job done. But recently, I stumbled on another great example of how Dewey totally misses the point - to wit:

Istanbul and Turkey Dewey call numbers

Now, keep in mind this photo was staged - I pulled these books off the shelf to photograph them. In real life, they're about three shelves away from each other.

And that's the problem: Istanbul is a city in Turkey, but Istanbul travel books are shelved in the "Europe" Dewey section, while general Turkey travel books are shelved in the "Asia" section. Ridiculous!

Yes, I know Turkey spans two continents, and the majority of Istanbul is in Europe while the majority of Turkey is in Asia. That's all very clever and precise, but totally fails patrons browsing the shelves. Chances are, someone looking for travel books to Turkey are going to find them and stop, and not think they've got to look for more books in a different section.

I talked to the cataloger at my library and (happily) we decided to apply Ranganathan's fourth law and move the Istanbul books to the Turkey section. But come on - a system is only good as the number of compensations you need to make for it.

Then again, perhaps this is nobody's business but the Turks.



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Fictional Books, And Where To Put Them IRL

   January 18th, 2011 Brian Herzog

Sterling's Good book coverLast month, the Huffington Post linked to a story on Flavorwire about books that originally started as an element of a fictional story, but then were later published as a real book.

I know that sounds a little confusing, but I did recognize most of them*. For the most part, books like this are fiction, and libraries shelve them as such. As the article mentioned though, television shows have also spawned real-life books - Richard Castle's books, from Castle.

However, one of these books recently(ish) caused a bit of a debate in my library - Roger Sterling's character from Mad Men wrote a book titled Sterling's Gold: Wit & Wisdom of an Ad Man. The points of the debate were these:

  • Since this book is "by" a fictional character, should it be shelved as fiction?
  • Since it is about the character that wrote it, should it be in autobiography/biography?
  • Since the topic is business advice written by a successful businessman, should this be shelved with the business books?
  • Since this is derived from a television show, should it be shelved in the television section?
  • Since it is humorous, should it be shelved in the humor section?

We ultimately chose the last option, and shelved it at 818.6 (which was also the C-I-P suggestion). According to WorldCat, that seemed to be the most common Dewey number, but not the only one:

  • Hamilton/Wenham (MA) Public Library: 659.10207
  • Greenwich (CT) Library: 659.1
  • Syosset (NY) Public Library: 817.54
  • New York Public Library: 818.5402
  • Cuyahoga County (OH) Public Library: 818.602
  • Greene County (OH) Public Library: 791.457
  • Anderson (IN) Public Library: 817

And those were just the libraries on the first few WorldCat results pages that were using Dewey.

But you know, within this genre, I'd actually like for Dewey to write his own book.

 


*My favorite book-within-a-book is the Books of Bokonon, from Kurt Vonnegut's Cat's Cradle. It never fully made it to real book status, but it has come close.



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Ahmadinejad Classification System

   August 26th, 2010 Brian Herzog

I recently noticed in our Reference collection one of the quirks of the Dewey Decimal System that people often refer to as "serendipitous" - but look at the picture below to see if you also see a problem:

Ahmadinejad Classification System

The books that caught my eye are these (biggify the photo to see the Dewey numbers):

And here's the Dewey breakdown:

809 - History, description, critical appraisal of more than two literatures
809.91-.92 - Literature displaying specific qualities and elements
809.933 - Literature dealing with specific themes and subjects

I didn't see .927 described in either DDC21 or DDC22, but it was the call number specified in that book's CIP data (©1987), so it must have been phased out long ago.

And so, I get that these books are each about specific kinds of literature. But come on - a book about the Holocaust shelved between two books about imaginary things? It really is like Mahmoud Ahmadinejad and other fool Holocaust deniers got into OCLC and caused this to happen - a cataloger sleeper cell.

I'm going to talk with my Head of Technical Services to see how we can fix this.



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Organizing Books By Subjects, Part II

   April 30th, 2009 Brian Herzog

edu subject booksWhen it comes to reorganizing books by subject, it turns out that getting it all looking pretty on paper is the easy part.

After everything was documented, the first subject we decided to pull out of Dewey order and shelve separately were the test preparation books and college directories (shelved in Dewey 378). We chose this subject to be our first "stand-alone" section because it met a few criteria:

  • Contained enough books so that it wouldn't get lost being on its own
  • Popular enough so we would see quickly how patrons reacted to not using Dewey
  • Specific enough that it didn't really relate to the Dewey numbers around it, and so wouldn't lose context by shelving them separately

We decided to refer to these books as "Education," so all the call numbers would start with EDU. After that, the call numbers would be grouped by type of book (TEST or COLLEGE), and then further specified SAT, ACT, GRE, etc. We're still finessing how to label the college directories, but I think we'll end up with COLLEGE (or maybe SCHOOL?) followed by the type of school: 4-YEAR, GRADUATE, MEDICAL, etc.

Putting it all together, here are a few sample call numbers (including the year makes patron browsing and staff weeding very easy):

All of this seemed obvious, but we ran into our first trouble deciding what to do with books above and below college level. We decided to include any elementary or high school books (such as MCAS test prep, The handbook of private schools and other directories), and also graduate professional schools like Law and Medical schools.

What we did not include, even though we had them shelved in the 378's with education books, were the career tests, like the civil servant exam, NCLEX-LPN, TOFEL, Miller Analogies, etc. We decided to reclassify these into the Dewey 331.702 area, so they'd be next to the career directories.

Having stand-alone shelves for a single subject also means we can put other resources there, too. On top of these shelves we've put financial aid applications and workbooks, course catalogs from local colleges, New England Journal of Higher Education, and signs and bookmarks promoting our online education resources. We're also going to interfile our reference books, too, with prominent REFERENCE stickers on them - we'll see how that goes over.

We're still in the process of recataloging the EDU books, but so far, feedback has been mostly positive. The only complaint I've heard is that the new location (we put them next to the Young Adult section, thinking teens would be the heaviest users of college books) is further away from the Reference Desk than the regular Dewey shelves, so it's a longer walk.

I'm not sure which subject we'll tackle next. Doing this section-by-section is slow, but I think it'll work for us. However, in a recent conversation with a librarian at a nearby library, I learned that they are going to go all-out and redo their entire library bookstore-style. They've developed a list of 21 "neighborhoods" in which to group the books, and although I don't have many details, I'm looking forward to seeing how it goes.



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