or, The Hitchhiker’s Guide to Fear and Loathing at a Public Library Reference Desk


A Library By Any Other Name

   March 4th, 2015 Brian Herzog

baby change station signThis is not at all important or relevant, but it amused me.

I heard that a patron had complained about our book donation situation* on Facebook, and when I had a few spare minutes one day, I thought I'd do a quick search to see if I could find it. The problem was that I had no idea who said it, where it was posted, or what keywords to search for.

So, more out of idle optimism than anything else, I did a Google search for chelmsford library donate facebook, and much to my surprise, one of the results was:

nappy library search results

Since I'm looking for a patron complaint, I'm already in a negative mindset, and "nappy" struck me with the negative connotation that word can carry.

So, immediately I was like, holy smokes, someone not only complained about us, but even set up a Facebook hate page because we're a real nappy library. Wow.

But of course, reading the description or clicking through the link (which I did before reading) makes it clear that not everything in the world revolves around the Chelmsford Library in which I work. In fact, this Facebook page was about a diaper exchange program in Chelmsford, England - in which land the phrase "real nappy" has an entirely different meaning.

I don't have kids, but this seems like another example of a great non-traditional collection for libraries. I would not want to deal with dirty diapers, but it's one of those temporary-need items that might make for good community sharing.

And speaking of cloth diapers, a friend of mine once had a very similar idea, except that it would be a cloth diaper pickup and delivery service based out of a truck with a mobile washing station. Pretty good idea (again, except for the dirty diaper part), except that instead of just a non-traditional library collection, it would be a non-traditional bookmobile.

 


*We temporarily have nowhere to store donated books, so we're asking patrons to hold donations until the Spring. The problem was that this message wasn't communicated very well to the patron.



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