or, The Hitchhiker’s Guide to Fear and Loathing at a Public Library Reference Desk


Reference Question of the Week – 3/1/09

   March 7th, 2009 Brian Herzog

harrington elementary t-shirtThis week's reference question isn't actually very good, but I'm using it to illustrate a point.

Last week I got a call. The patron says,

There's an elementary school in town named after Charles D. Harrington - what information do you have on who he was and why the school was named after him?

This wasn't something I couldn't answer right off, so I took his name and number and told him I'd call when I found something. The problem is, the more I looked, the less I found.

What I Could Find
With local history questions like this, I didn't think I'd find much in the library's catalog, but I checked there first anyway. It turns out, Charles D. Harrington was listed as an author of the official program from Chelmsford's tercentenary celebration in 1955. That was more than I expected, but it was all I was able to find in the library - nothing in our vertical file under "schools," nothing in the other local history books.

I thought the school itself must have a history on their website, but I couldn't find one. So I called their main office (albeit about a half an hour before school let out), but was told that no one in the office had been there for more than a few years, and they had no idea.

The local historical society and historical commission both have online archives, but all I came up with there was a history of the fire department [pdf, 6.53MB] which mentioned Charles D. Harrington serving on a committee in 1947.

To find out when the school itself was built, I searched the town's online assessor's database, and learned it was built in 1968 [pdf, 26KB].

All of these dates provided a rough idea of when he was alive, but still not enough to search for an obituary (and our obituary database only goes back to the mid-80's).

So I gathered these bits of information and contacted the patron. In addition to the above, I also gave him the contact information for the historical society, Town Clerk, and the local paper's obituary office. He thanked me for all the work, and assured me that what I found was very helpful to him.

Why This Should Have Been Better
Despite what he said, I didn't feel like I helped very much. This should have been a very easy question. Any one of the students in this elementary school should be able to answer it, and yet I couldn't.

Which is why the Town-Wide History Project we started last year is so important. The need to be able to answer local history questions like this isn't just something for reference librarians, but for anyone who lives - or will live - in town. Sadly, due to recent budget and staff cuts, the project has stalled. But it hasn't died - we're still slowly moving forward, as are other groups in town.

That's the good thing about historical projects - delays don't really hurt, they just give history more time to unfold and create more information and materials for the project.



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