February 2nd, 2014 Brian Herzog
Working with the public every day allows lots of opportunity for just weird interactions.
Our federal instruction booklets finally arrived, and I was wheeling boxes of them upstairs to put out for the public. Both the 1040 A and 1040 EZ instructions were delivered on the same day, so I had quite a few trips up the elevator with boxes stacked on a two-wheel dolly.
On one of the trips, when the elevator door opened upstairs to let me off, there was a woman standing smack in front of the elevator, waiting to get on. Obviously I had to get off first to make room for her, so she had to step back to let me pass. I didn't think twice about it or look back, but I presume she then got on the elevator.
I didn't have far to go to drop the boxes off, and since I had to go back downstairs for more, I was back at the elevator in just a minute or two. When I pressed the button to call the elevator, the door open immediately, and that same woman stepped out.
She looked around, looked at me with the dolly, and said,
Don't bother, this elevator doesn't work.
I really couldn't tell if she didn't remember that I had just gotten off of a successful elevator ride not two minutes ago.
I said something like, "Oh really? That's strange." and proceeded to get in anyway. She followed me in, and said,
Yeah, I wanted to go down, but when I press the "door close" button, nothing happens.
And of course, she pressed the door close button - and the door closed. So, trying to be both helpful and tactful, I said,
Oh - in this elevator, you need to press the "downstairs" button to go down.
I did, and the elevator descended. We rode down in absolute silence. When the door opened, she walked off, I went to get more tax form boxes, and I never saw her again.
October 5th, 2013 Brian Herzog
I wasn't involved in this and it's not really a reference question, but it still made me laugh - more than once.
On Tuesday this week, all department heads got this email from the library's office manager:
On Thursday, Oct. 3rd we have a physics teacher coming with approx. 7 students to ride our elevator a few times. The teacher said they all would be very considerate to our patron needs.
I must have missed the word "physics" the first time I read it, because it sounded ridiculous - coming in to ride the elevator? But then "physics" kicked in, and then it made sense that they'd be using the elevator to experiment with gravity.
So Thursday comes, and apparently I'm off somewhere else and miss this whole scene. The school group comes in, and it turns out to be a teacher and seven homeschool students, which explains why they're using the library's elevator rather than the one at the school. They brought some kind of scale, and all eight of them pile into the elevator. The door closes, they hit the button to go, and... the elevator doesn't budge and the alarm goes off.
I think the door opened, but it was just such a surprising situation that no one exited the elevator - I guess everyone just stood there, kind of in shock.
Eventually they got off the elevator, the alarm stopped, and to be on the safe side, staff marked it out-of-order* and called the repairman.
I was here the next day when the repairman checked it out, and I don't think he found anything wrong with it. So the theory is that the class must have exceeded the weight limit, and the elevator shut itself down. I'm surprised that seven kids and one adult could exceed the limit, because I know I've been in there with three or four other adults and a couple carts of books.
Anyway, I thought this was worth sharing because it's one of those things I couldn't even make up - but also another example of how people use the library. Science!
*Being the middle of the day, there were already patrons who used the elevator to get to the lower level, that would need it to get back up to leave. In this situation, staff escorts these patrons out through the staff area and the back door, where we have a ramp for wheeling in carts. A much longer walk to the parking lot from there, but unfortunately it can't be helped - and certainly better for some people than having to take the stairs.