or, The Hitchhiker’s Guide to Fear and Loathing at a Public Library Reference Desk

Reference Question of the Week – 6/15/08

   June 21st, 2008 Brian Herzog

YouTube logoThis is a reference question I've been holding onto for awhile, hoping I'd have an answer to share. I don't, so now I'm hoping someone else might.

A patron came to the desk asking for help with YouTube. He's one of our regulars, and has a bit of a compulsive personality. He's also a big fan of The Doors: he's working on a book, buys whatever merchandise he can from eBay, and watches any related video on YouTube - or rather, tries to.

One day, he came to the desk and said:

When I search for "the doors" on YouTube, there are over 79,000 videos. However, It only shows the first 50 pages of search results, which is only the first 500 videos. How can I watch the rest?

I had never clicked this far into any search returns in my life. So I tried it out, and sure enough, he was right. I played a bit, but couldn't find any way to get past this barrier to the rest of the videos.

I searched their Help Center with no success, and so sent in the question via their Contact Form. I also searched the general internet, but couldn't find anything relating to this issue.

This was on April 25th, 2008. So far, I haven't heard anything back from YouTube or Google. I resubmitted the question a couple weeks later, but again, no response.

I've played with this search limit again recently, and it looks like now YouTube cuts off the returned videos in the 540's, which is on page 28. The pagination shows out to page 31, and implies there is more, but when you click beyond page 28 the pagination and video numbering starts over at 1.

I can understand the technical limitations and the necessity of an upper cap on returned search matches. But with no explanation or message that there is a limit, and this confusing/resetting pagination, this patron feels YouTube is teasing him personally, and cheating him out of these other 78,500+ videos.

Does anyone have an answer I can pass on to the patron? Thanks.

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