or, The Hitchhiker’s Guide to Fear and Loathing at a Public Library Reference Desk

Reference Question of the Week – 5/3/15

   May 9th, 2015 Brian Herzog

Hitler in Indiana JonesA patron came up to the Reference Desk with a book tucked under his arm. This was odd because usually when someone has a book question, they hold the book up, or out, so I can see what it is - but this time, the patron was definitely guarding it. After I greeted him, he said,

This may sound silly, but I'm serious - if I check this out, I'm not going to get put on some kind of watch list or anything am I?

And as he said it, he revealed to me the book under his arm: Mein Kampf.

I kind of laughed and said, "no; at least, not as far as I know."

I then explained how our catalog is managed by the MVLC network, and what data it tracks. The patron said he'd heard the urban legends of books being tracked - like in the movies Se7en and Conspiracy Theory (two movies I thoroughly enjoyed, so this is clearly my kind of patron).

Then the patron explained why he wanted it: he was working on a project about the holocaust, researching whether a case could be made that it actually started when that book was published, rather than later when the deaths and atrocities of the concentration camps began. I don't think I've really heard anyone talk about the holocaust in terms of prejudice and discrimination, but it certainly makes sense and it was interesting to listen to him.

And I think me listening to him kind of humanized the library a bit too, and comforted him enough to know that he could safely check that book out without fear of No Such Agency taking an interest in him.

But again - that is true only as far as I know. But what I do know, specifically because of things like this, is that it is important to support the EFF, or at least read the information they put out - such as What Every Librarian Needs to Know About HTTPS. Because even if we're not monitoring our patrons, we could still be inadvertently allowing it to happen.

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   March 28th, 2007 Brian Herzog

error screen captureThis picture is the error my computer has been displaying for the past week. It happened about a week ago, when my Verizon phone service also went out. I personally think that whatever knocked out the phone came in through the DSL line and also affected the computer, but Verizon's DSL helpline refused to even entertain such a notion. Ah, well.

The good news is that my phone service is back on. I've been searching the internet at work for information on this error, but everything I find has to do with Win2000. I have WinXP, so I'm still stuck without a computer at home. Which make blogging more difficult, but it certainly does force me outside to enjoy the warming Spring temperatures.

Anyway, if anyone has magical solution for fixing this error, please let me know. Thanks.

blue screen of death, computer, computer screen, damn microsoft, dsl, error, error c000021a, fatal system error, logon error, monitor, phone service, verizon, windows xp, winxp, xp

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