or, The Hitchhiker’s Guide to Fear and Loathing at a Public Library Reference Desk




Reference Question of the Week – 9/23/07

   September 29th, 2007 Brian Herzog
The Simpsons Movie cover The Brink's Job cover

A patron called in with this question:

Can you tell me the box office grosses for two movies? I need to know how much The Simpsons Movie and The Brink's Job each made.

While he was talking, I quickly went to the Internet Movie Database and searched for The Simpsons Movie. I had never looked up box office figures there before, but it sounded like something they would have.

And they did - clicking on the Box Office/Business link under "Other Info" on the left side shows an extensive breakdown of box office grosses.

Unfortunately, The Brink's Job did not have this link, so I told the patron I'd keep looking and call him when I found it.

I next went to the general internet, trying various searches like "the brinks job +gross," "movie grosses," etc., but didn't have much luck. I did find a few useful websites to remember (some with pop-up ads):

But none of them had The Brink's Job - either it was too old (it came out in 1978), or it didn't gross enough to be noteworthy. I also tried all of our print film encyclopedias, but couldn't find this figure anywhere.

I called the patron back to let him know, and he said it was okay. It turns out these movies are his daughter's and mother's favorite movies, and he was just curious to compare their grosses.

But still - it bothers me not to be able to find an answer. Bleh. I'm going to be looking for this all week.



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Libraries and Parents and Children

   July 26th, 2007 Brian Herzog

Movie poster for 'Thirteen'We recently have been faced with an interesting problem in my library. On the surface it seemed like a pretty simple issue, but the more we thought about it, the more complex it became.

The Situation
A mother came in and said that she had found the movie "Thirteen" (Official Website, IMDb, Wikipedia) in her (thirteen year old) daughter's room. It was overdue, which means that she must have had it for weeks. It also means that we checked out an R-rated movie to an underage child.

The mother was angry that her child could have checked out such a movie, and didn't understand why the library wasn't enforcing the MPAA movie ratings.

One unusual twist in the story is that the woman wasn't directly challenging the movie being in the library's collection (which is usually the case). She understood that it is a movie people in the community might want to see. She was just upset that her daughter was able to check it out, since the mother had seen this movie and felt it was particularly graphic and inappropriate for her young daughter.

As librarians, our collective first response was the party line: we do not censor materials, we don't tell people what they can and can't check out (based on content, anyway), and library staff certainly can't keep track of what every parent in the community allows their particular children to do. Besides, no matter we may do at the desk, kids can use the self check-out machines and we'd never know.

However, none of us felt that this answer was good enough. Yes, all of it is true, but it also felt like a cop-out. We wanted there to be something we could do, rather than just throwing up our hands and telling parents they're on their own. So, we brainstormed what could be done, and came up with options:

1. Regulate Materials Based on Item/Patron Type
We felt that there must be a way within our ILS [?] to make certain types of borrowers unable to check out certain library materials. We use SirsiDynix Horizon 7.3, and we already use Item Type codes to differentiate between feature films, documentaries, kids DVDs, audio books, fiction books, etc. Horizon also allows different borrower types. We thought that we could let parents choose to give their children a "child" card, which would prevent them from checking out anything with the Item Type for R-rated movies.

Unfortunately, after checking with our system administrator, we found that Horizon does not compare these two codes, and so this idea would not work with the Horizon software. There is a "birth date" field, which we have never used, and we're not sure if Horizon can block certain Item Types based on birth date, either.

2. Create a Separate "Adult" Video Collection
Another idea was for us to shelve any R-rated (or unrated) feature film separately from the rest of the films. This way, at least, a parent can tell their children they are not allowed to check out "adult" videos (we called it "adult" for lack of a better word. We thought about "Mature," but then had a hard time calling something like Jackass "mature"), and it would be up to the kids to obey their parents.

The drawback in this situation, apart from the snickers at the library having "adult" videos, is that it makes browsing for movies more difficult for all the other library patrons. Now, instead of having to look in two places for a movie for tonight (regular videos and also in the Children's room), they'd have to look in three places. Plus, there's the inadvertent stigma for people being seen browsing the "Adult" collection. We didn't want a solution to one problem to create new problems for other patrons.

Another issue with separate collections is that, years ago (I'm told), a nearby library was successfully sued by the ACLU for not allowing children into an adult reading room in the library. In that case, the library wanted to keep kids out to give adults a quiet place to read, but the ACLU said that the library could not discriminate based on age in this way (oddly, many libraries have a similar policy to keep adult males without kids out of the Childrens Room, but I don't think any of them have ever been sued over it). So, we couldn't use a method that barred kids from an area of the library.

3. Label Movies Clearly with Ratings Stickers
Since we didn't want to shelve these movies separately, another idea was to keep them all interfiled, but to put rating stickers on the movies. That way, parents can still tell their kids that they can only check out movies with certain stickers on them.

This seemed to be a good option, but it also puts the Library in the position of possibly judging the content of the material. It really isn't up to us to decide what's "mature" or "family" and what's not, because it's a subjective decision and people will disagree on it. MPAA ratings are not exactly definite indicators either, but at least they are a recognized "standard."

Something interesting I learned through all of this that MPAA ratings are just guidelines and not legally-binding in any way. The mother in this case thought that we were breaking the law by letting underage children check out R-rated movies, but there actually is no law that says this. Movie theaters that enforce age limits based on ratings are doing it of their own accord, not because they have to.

In addition to stickers indicating ratings, we also talked about putting stickers on the movies marking them as "comedy," drama," "horror," etc., as we already do for many books. Of course, DVD cases are so small that the stickers necessarily need to be small, too. Also, more than two or three stickers will looked cluttered and hard to read, which would be counter-productive.

Another concern with starting a labeling program, as I see it, is in knowing where to stop. If we do start labeling movies, and parents successfully use this, it's really not much of a leap for them to want us to put rating labels on books, too (because we certainly have some that some parents might not want their kids reading). And from there it's just a short hop to internet filtering, so although well-intended, even this is a slippery slope.

The argument in support of labeling said that DVDs are different than books. When reading a graphic book, your own imagination plays a large part in how disturbing the book can be. Also, reading a book is a solitary event, and the read can put them down at any time. When watching a movie though, very little is left to the imagination - once something very graphic is flashed on the screen, it'll be in your head whether you are ready or not. Also, kids watching naughty movies is usually a group event. So, one kid, even if they know they're uncomfortable and want to stop watching, might not be able to stop because of peer pressure and not wanting to look scared.

4. Start a Viewers Advisory Program
We already have a few Readers/Listeners Advisory stations in the library. These computers are dedicated to this purpose, and so do not go out to the general internet. Instead, patrons can use them to access our catalog, recently-added books (using the Delicious Library software), NoveList, and iTunes (to listen to music before they decide to check out the CD). Also, we create printed reading guides for various subjects and authors that are available in the library, as well as having a Reading Room webpage.

Our thought was to do the same thing with movies. We could add movie review related resources to these stations (such as Common Sense Media, Rotten Tomatoes, Kids-In-Mind, Yahoo's Movie Mom), as well as creating and printing viewing suggestion guides, such as "Family Movies," "Movies for Girls," etc.

Where We Are Now
At the moment, nothing has been finalized. Since this is a pretty big issue, we wanted to make sure whatever we choose will be useful to parents, but won't interfere with other patrons' use of the library. I think we're leaning towards a mix of options 3 and 4, but the exact outcome depends on what is actually available to us, and how much extra work the Technical Services department can handle in the processing of new movies.

The bottom line for us is that we don't want to be making choices for patrons, nor do we have the staff or mandate to enforce parenting decisions on a child-by-child basis. But what we can do, what we can use our librarian expertise to do, is provide parents with tools and information to raise their own children the way they want to.

Of course, knowing how I was as a kid, it probably doesn't matter. If there was something I wanted to do, I'd continually look for a loophole or a way to accomplish it, regardless of what my parents or the library said.

challenge, challenges, children, dvds, libraries, library, material challenge, materials challenges, movies, parents, patron challenge, patron challenges, public libraries, public library, rating, ratings



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