November 8th, 2008 Brian Herzog
On Wednesdays I work the late shift at the library. When I came in at 1pm this past Wednesday, my coworker who covers the desk in the morning had a good story for me:
An elderly woman walked up to the desk and asked:
Do you have Sarah Palin’s street address?
Keep in mind that this was Wed., Nov. 5th, 2008, the day after she and John McCain lost the 2008 presidential election. My coworker kind of joked, “what, do you want to send her a sympathy card?” The patron’s response?
Well, yes.
The patron went on to explain how she thought Palin did a great job in the campaign, and that she didn’t want her to feel bad about not winning. But above all, the patron wanted to encourage Palin to try again in 2012. After such a negative and protracted election season, it’s kind of refreshing to know there is someone with this much earnest concern for public officials.
But back to the question: what followed was a quick search in a few of the popular people search resources, including ReferenceUSA. Interestingly, the street address was available in some, but was listed as “unlisted” in others. ReferenceUSA provided the phone number, but said the address was “Not Provided.”
However, being a state Governor and Vice Presidential candidate, there are other ways to contact her, too. The mailing address for the McCain/Palin campaign headquarters was listed on the campaign website, and so was the address for the Massachusetts office. Her mailing address at the Governor’s office was on the Alaska State website, but it also included this note:
Alaska law prohibits use of state equipment or resources for campaign or partisan political purposes. Please do not send any messages to these addresses or make calls to these telephone numbers concerning campaign or partisan political activities. Information about elections and candidates can be found by calling, writing, or e-mailing a campaign office for that particular candidate.
Which I found interesting, but which also rules out the Governor’s office as an address to send a sympathy card.
My coworker said the patron took down the various mailing addresses, and said thank you, and went home to start composing her letter.
Tags: address, addresses, libraries, Library, mail, mailing, official, palin, Personal, political, politician, public, Reference Question, sarah See Also
Posted under Library, Reference Question | 3 Comments »
September 30th, 2008 Brian Herzog
This post ended up being much longer than I expected, so I added subheads in bold. I ask librarians to read and comment on the first part, and the rest of the post is background information.
When Does A Library Become Biased?
Last week on my library’s blog, I posted information about the three questions on Massachusetts’ statewide ballot in November. One of them, Question 1, calls for doing away with personal income tax in Massachusetts.
I feel the duty of libraries is to present unbiased, timely and reliable information. However, Question 1 potentially has a huge impact on Massachusetts libraries, and I’m really torn on where to draw the line on this one.
In the post, I include summaries of each question, and what a Yes or No vote would mean. However, for Question 1, we also decided to include a link to the Massachusetts Board of Library Commissioners’ stance. We did this because, since so many library services are funded by the state, if this initiative passes, library services may revert to the way things were in 1889 - yes, 1889 (read the MBLC stance to find out why).
It doesn’t feel like biased information, because it is timely and from a reliable source. However, since there is such a self-interest involved, it feels kind of unseemly. Does including the link to MBLC overstep the library’s role? Are libraries allowed to present the case for their own existence?
Question 1, and Why I Don’t Like It
First, I have to say a few things:
- A similar issue was narrowly defeated in 2002
- New Hampshire doesn’t have income tax, or sales tax, and they seem to do fine
- It appears my job could very well be on the line because of this initiative
In a broad sense, I can agree with parts of the initiative - Massachusetts’ state government does seemed to be wasteful, and I do feel over-taxed. But this initiative seems, I don’t know, kind of myopic and not realistic.
In the Information for Voters booklet [pdf] from the MA Elections Division, Carla Howell, Chair of The Committee For Small Government lists points in support of doing away with income tax:
- Your “Yes” vote will create hundreds of thousands of new Massachusetts jobs
- Your “Yes” vote will NOT raise your property taxes NOR any other taxes
- Your “Yes” vote will NOT cut, NOR require cuts, of any essential government services
I haven’t completly researched this issue, but I see no facts or logical basis that support the first point, and the last two seem mutually-exclusive. By taking away a major source of revenue and not replacing it, they are essentially forcing the government to cut services, many of which will be essential services.
The actual text [pdf] of the question itself also seems, I don’t know, less-than-professional. The biggest goal seems to be to label Massachusetts state government as “Big Government,” and repeat that phrase as many times in the question as possible, as if just by establishing that label they are assured victory.
Question 1’s Impact on Patrons and Libraries
And this issue seems especially poorly-timed, too. In times of economic troubles, the idea of not having to pay income tax certainly appeals to a base sense of self-preservation. But it is precisely in times of economic troubles that the use of libraries increases.
It seems to me that, especially in times of trouble, a community is better served by comprehensive services provided by a stable government, rather than by self-interest.
Tags: 2008, income, libraries, Library, ma, mass, massachusetts, Personal, public, question 1, question1, tax, vote, voting See Also
Posted under Library, Personal | 20 Comments »
June 26th, 2008 Brian Herzog
This isn’t a new issue, but it’s happen three times this week, so I thought I’d mention it: people using the library for storage.
I don’t mean the library collection. I mean patrons using the friendly and easy-going atmosphere of the library as a safe place to either leave things, store things, or transfer things to someone else.
So far this week, I have been involved in the following situations:
- A patron who routinely leaves her notebook and text books at the library. She knows we clean up each night and hold things like this at the lost-and-found at the desk, in case someone comes to claim them. She said she knows they are safe, and it’s easier than her lugging it all home each night
- A patron who emailed me important files from his home computer, because he was sending it out for service and didn’t want to lose them (I won’t even try to explain that he could have emailed them to himself instead of me, not to mention backing up to disk)
- A patron who uses the library as a drop-off point: for instance, if she needs to get some documents to someone else, and they can’t meet personally, she’ll leave them at the desk with that person’s name on them and tell the other person to pick them up at the library
It says a lot that people not only trust the library like this, but also think of us in these situations. That’s being an important part of the community.
But it’s also annoying, you know? The library cannot take responsibility for these items, so it worries me that people rely on good natures and good fortunes. I could understand if we had public lockers for these purposes, but we don’t (then there are the stories of library lockers being used for drug deals and who knows what all).
All of these exchanges involve staff time, which is another concern. A few times a month is no big deal, but if more people routinely use the library to store their personal property, or to pass along items to other people - or worse, as daycare until their child can be picked up by someone else - this kind of thing could easily get overwhelming.
Or am I wrong? Should libraries do whatever patrons ask of us, and make it part of our mission to offer this kind of service? I fully support the idea of library as community center, so perhaps. It just seems something like this needs to be decided deliberately, and not just be some patrons getting special treatment on the sly.
Tags: drop-off, libraries, Library, Personal, pick-up, private, public, Service, storage, transfer, use See Also
Posted under Library, Service | 8 Comments »
October 1st, 2006 Brian Herzog
I’ve had a personal website pretty much since about 1996. It has varied greatly in how much attention I have given it, but for the last six or so years, it has pretty much gotten no attention from me. However, in the last month, I’ve decided to revamp it a bit - give it a face lift, convert it from flat HTML files to PHP, etc. And as part of The New Way, I’m starting a blog, too. I can’t make any promises on being better with my attention, though - because I hear everyone else is going to jump off a cliff, so I’m going to need to go soon. But until then, let me say welcome.
See Also
Posted under Personal, Websites | 4 Comments »
