or, The Hitchhiker’s Guide to Fear and Loathing at a Public Library Reference Desk


Library Marketing Ideas (sort of)

   February 6th, 2007 Brian Herzog

Marketing. There’s always workshops concerning how to market libraries and services at conferences, and they are always well-attended. This past weekend seemed to be a perfect storm of marketing-related events, so I thought I’d convert-to-library a few ideas I witnessed recently.

  • Guerilla Marketing: If you live in the Boston area (like I do), you couldn’t help but hear (endlessly) about the “terror scare” that gripped the city last week. If a library wrapped up books in duct tape envelopes and left them on busses and trains, they might be able to get $800,000 worth of advertising. And up to five years in prison.
  • Movie Theaters: I went to a movie this weekend, got there a bit early, and ended up sitting through a good ten minutes of advertisements. Personally, I dislike these commercials, but doesn’t it make sense for a library to sponsor some kind of trivia game for all those captive teens to play while waiting for the movie to start?
  • Logo Recognition: One of the ads at the movies was for some show on the NBC network. At the end of it, they displayed this image:
    NBC.com logo
    What impressed me was that they consider their logo so recognizable that they don’t even need to spell out what their web address is - just their logo+.com is enough. My library has a logo, too, but I don’t think patrons would be able to make that same leap:
    Chelmsford Library.org logo
  • Water Survey KitDirect Marketing: I got this “Important!” water survey kit in the mail. Survey questions regarded water use/quality and home ownership, including space for me to fill out my name, address, phone number, etc. They also asked I fill the little bottle with tap water and return everything back to them. I did not like that this company barely identified themselves (I needed the internet to find out this is just a marketing campaign of a company that sells water systems), but could libraries do a similar direct mail campaign to find out what patrons want from libraries? It could be a good way to reach those people who don’t come into the libraries, what their reading habits/tastes are, and what the quality of water around town is like.

So much to do, and so little time.

ideas, libraries, library, marketing, promotion, public libraries, public library



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