This reference question happened over the course of two days. This particular patron is in the library almost every day doing anti-abortion research, so this type of question isn't actually all that unusual for us - but I thought the details were interesting.
She came up to the desk with an article quoting President Obama talking about adoptions that initiated with Planned Parenthood, and another article citing the number of abortions they perform every year. She wanted to verify each of the numbers, and then find out the ratio of abortions-to-adoptions.
I thought the most reliable place for statistics like that would be the Planned Parenthood website, so we started there. Their About Us section had a link to their Annual Reports (perfect!), and the most recent one listed was for 2009-2010.
We clicked into the report itself, and on page five we found what we were looking for:
|Adoption Referrals to Other Agencies||977||841|
Those were a little off from the numbers given in the article, but she was happy with that, and wanted me to print a copy for her records. Sounds straight-forward, right? Turns out, it's not. Planned Parenthood uses issuu.com to host their documents, and in order to print anything, I had to sign up for an issuu.com account. I did, but then had to wait for the verification email before I could print.
Our email server doesn't deliver messages instantly, because it holds them to filter out spam. And of course, all this was happening fifteen minutes before we closed, and the verification email didn't arrive in time. The next morning I verified my account and printed the information for the patron.
But she also wanted the ratio, so that was my next task. But when I asked myself, "what is the ratio of 329,445 to 841," I could not for the life of me remember how to do that. I thought I just needed to divide 329,445 by 841, but I did that on a calculator and it didn't seem right.
Then I remembered about Wolfram|Alpha, which was designed not just as a search engine, but as a computational engine. When I typed 329,445:841 into that it gave me an answer - and to my surprise, it was the same answer I got myself on the calculator.
So the answer is that, in 2010, Planned Parenthood performed 392 abortions for every 1 adoption. The patron felt this number was way low, according to other news articles she had read, but I showed her the data and the calculations. She reluctantly accept it and thanked me - I was just glad I actually remembered some of my grade school math.