or, The Hitchhiker’s Guide to Fear and Loathing at a Public Library Reference Desk


Alikewise is for (Book) Lovers

   August 24th, 2010 Brian Herzog

Heart shadow in bookIt looks like Alikewise.com has been around all year, but I only heard about it this weekend - it’s a dating website that matches people based on the books they like.

This is a great idea for a dating website - it seems a much better way to get at someone’s true nature than filling out a profile by guessing what will make you attractive. I checked around the site a bit (without creating a profile), and wonder if there’s a way to tie-in with sites like LibraryThing and Good Reads to capitalize on peoples’ full libraries. LibraryThing sort of already does this, with their You and None Other meme.

But here’s something funny: at my first library, we toyed with the idea of a “singles night” book group. We thought it’d be a perfect program for Friday nights, after work, to come and meet other single people interested in books. It never happened, but I always liked the idea. Maybe that’ll eventually manifest in Alikewise meetups.

And wouldn’t this be a heck of a social networking widget to add to a library catalog? “Like this book? Click here to meet other patrons that do, too.”

via Burlington Free Press (thanks, Carney) and more at NPR



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Tests for Hiring and Training

   July 30th, 2009 Brian Herzog

Cones in the stacksOne of my coworkers and her husband run Gibson’s Bookstore, in Concord, NH. When hiring new employees, each applicant is given a knowledge of literature test to see how well they’ll do at reader’s advisory.

Their opinion is that bookstore staff are first and foremost reading advisers, and cashiers and stockers second. The test questions cover a broad scope of literature, just like the questions of customers (and library patrons):

2) Name five characters invented by William Shakespeare.
13) What is Ender Wiggin famous for?
14) James and the Giant ________ by Roald _______.
23) Why do some Sneetches feel superior to others?

To get hired, applicants must get at least half of the questions right. Perhaps libraries could implement something similar? Perhaps they already do.

I also have a list of reference questions and tasks I give to reference staff after they’ve been hired, to help with training. It is based on something my director found (can’t remember what or where), but I tailored it to get new staff familiar with the type of questions we get, our collection, our policies, basic tech support, and reference in general. They get it as a Word document, and work on it for their first few months.

Some people like tests and some don’t. But each in their own way, I think these tests are valuable to make sure that the people interacting with the public are really able to help the public.



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New(ish) Reading Suggestion Websites

   January 6th, 2009 Brian Herzog

Here are a couple reading suggestions website I came across recently that I liked:

The first is TheBookCalendar.com, which is simply a book-a-day online calendar. It shows the cover, a description (and sometimes author video), includes an Amazon link, and also has email and rss options. via lisnews.org

ReadingTrails.com logoThe second one might not be all that new, but I just learn about it a few weeks ago. ReadingTrails.com and provides a reading suggestions by linking related books into a chain.

Sound odd? I first heard of this form of readers advisory during an RA workshop in the SLIS program at Kent State University. The idea behind it is to identify one theme from the book that the reader likes, then find another book that contains the same theme. Next, pick something from that second book the reader likes and, based on that second criteria, link it to a third book that has that criteria, and on and on and on in a long chain of connected books.

An example: for someone who liked the magical aspect of the Narnia books, you might suggest they read Harry Potter. Then, since the Harry Potter series is based in England, you could link it to Neil Gaiman’s Neverwhere.

Sort of like a six degrees of Kevin Bacon, but for books. It’s a neat idea, but tough to do mentally - which is why it’s a perfect task for a database. Or, in this case, “an innovative new social network for book lovers.” They say:

Reading Trails is a wonderful way to discover books to read, meet new people, and most importantly, to share your reading experiences with friends by creating trails. In particular, Reading Trails is a great tool for book clubs….

Because a book can appear on more than one trail, trails intersect. The result is a network of trails that can be browsed to find unexpected reading pleasures.

I checked out the site, and it seemed typical of new and innovative ideas - it’s a great idea, and I got some useful information from it, but the site doesn’t always work the way I expect.

It can be used without signing into an account, which is good. And you can search for books or themes, and from there scroll up and down the “reading trail” of that book to find other reading suggestions. Great.

Other good things:

  • Fairly easy to use, and the trails are visual and useful and pretty cool
  • Lets people write reviews of the books
  • Provides links to Amazon to buy the book and WorldCat to find the book at a library
  • Provides widget code to embed into your website, like this:

A few technical glitches I noticed:

  • On the search results page, each book had a little checkbox next to it, and I couldn’t figure out what that was for
  • Each book also had an odd little box under it, which only becomes useful when you are logged in (if it’s not useful, it shouldn’t be shown)
  • For the searches I ran, the bottom of the screen would say something like “Viewing 1-7 of 7 matches” and yet there would be twelve books displayed. None of the searches I performed displayed a number of books that matched what was listed on the bottom of the page
  • Some of the trail themes I searched for did not exist (Vietnam, Iraq, poverty, aliens) but most others did
  • There doesn’t seem to be a way to view details of any book - just see where it falls in various trails
  • They don’t seem to explain why books are linked in a chain - I’d be curious to see what theme connects them

Most of these cons are probably due to the newness of the website, and will likely be improved as the site grows.

I don’t think I’ll use these much on a personal level (unlike LibraryThing), but I will keep both in mind for readers advisory at the reference desk.



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Resources for Book Suggestions

   February 14th, 2008 Brian Herzog

Last week’s Reference Question was about me finding a new source for suggesting good books for patrons - the Mass Book Awards.

Liz’s comment on the post was a good one, and I thought it warranted a bit of research and a full post devoted to answering it. She said:

There are a few websites which allow you to enter some of your favorite bands and it pops out suggestions of similar bands you might like - wouldn’t it be awesome if they had a site like that for books?…

Here are some resources I found that let you search for a book/author you like, and then link from it to similar books:

  • WhatShouldIReadNext.com - search for a book to see recommendations
  • reader2.com - search for a book to see recommendations; also shows tags associated with each book
  • AllReaders.com - search for a title or author, and similar books are listed at the end of each book description; also allows searching by plot, setting, or character
  • StoryCode.com - lets you search for a title or author and suggests similar stories (based on user data); also has other features
  • LibraryThing.com - offers book suggestions based on user-entered tags; you can also browse tags for books on a certain subject, or use their unsuggester to find books unlike a particular book
  • GoodReads.com - seems a lot like LibraryThing, but puts more emphasis on recommendations of people in your friends network rather than cumulative data
  • NoveList - the old standby, but you probably need to go through your local library for it
  • Amazon.com - it is Amazon, so it’s primary focus is to sell book, not recommend them, but it does offer suggestions based on what people purchase and search by topic (as it were)

There are lots of other sites devoted to book suggestions. A few others I found that didn’t fit above but that are also useful are:

  • Listal.com Books - search (hidden in upper right corner) for books and link to others via tags (seems to focus more on social connections)
  • FictionFinder from OCLC - offers Subject cloud (like tag cloud) to find similar books; also allows searching, and each book has links to see other books with the same subjects, genres, characters or setting
  • Find a Good Book from Hennepin County Library - search for an author to find recommended reading lists where that author’s books appear (plus links to other listings and resources)
  • Staff Recommendations from the Skokie Public Library - search for a subject to find books their staff has reviewed and recommends

And here’s a few resources that are list-based - you click the subject you like, and you browse the list of books in that subject:

I’m sure there are tons of others - even my library also has a readers advisory webpage. If I missed one of your favorites, please share it with a comment below.



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Reference Question of the Week - 2/3/08

   February 9th, 2008 Brian Herzog

Massachusetts Center for the Book logoThis week’s question is one heard often:

“do you have any suggestions for a good book?”

Librarians either love of hate this question. I’ve talked about various readers advisory tools (and the old standard, NoveList), but I learned of a new one this week.

On Thursday, I went to the Massachusetts State House to attend the presentation of the 2008 Massachusetts Book Awards (photos).

Each year, the Massachusetts Center for the Book evaluates hundreds of entrants in the categories of fiction, non-fiction, poetry and childrens books, and selects a winner and two honorees in each category.

Part of the criteria is that the author is a Massachusetts resident or the work in some way is significant to Massachusetts. Their website has the list of this year’s winners as well as winners from past years, and I think this is a great resource for readers advisory. This year’s books included Nathaniel Philbrick (Mayflower), Noam Chomsky (Failed States), and Martín Espada (The Republic of Poetry), among others, so these aren’t local interest-only works.

What I also liked is that the Massachusetts Center for the Book is part of the Library of CongressCenter for the Book program. Which means, not only can I refer patrons to these few Massachusetts, but there are 49 other state programs, all evaluating and highlighting significant books.

I’ve used the Center for the Book for other things, but never the award winner lists for readers advisory. So not only was it a fun trip to Boston, but I learned something, too.



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Be like a duck. Remain calm on the surface and paddle like hell underneath.
- Michael Caine