or, The Hitchhiker’s Guide to Fear and Loathing at a Public Library Reference Desk

Reference Question of the Week – 7/26/15

   August 1st, 2015 Brian Herzog

monkey phonicsI think I've already done a question like this one before, but I don't mind repeating it just because this tactic delights me.

A patron called about an hour before closing on a Friday afternoon. He said,

I want to know if you have a book on the steps used in the phonics method of teaching someone how to read. I'm writing an article about how to teach writing and want to use an analogy involving the steps for teaching reading, but I want to make sure I'm using the phonics steps correctly.

I don't know anything about the phonics method for teaching reading, but the question seemed straightforward enough. I told him it'd take me a bit of time to research it and find a book with the steps, and I took down his email address to send him the answer.

I did a few different "phonics" searches in our catalog, but couldn't find a book in our library that listed the steps. However, other libraries had promising titles - namely Phonics for the new reader : step-by-step and Get back to phonics : a step by step approach : how to improve your reading skills.

Normally I'd call the the libraries that had the books, ask them to check the table of contents for the information, and then either fax or scan and email the relevant pages to me. However, since this was at the end of the day and I was pressed for time, I tried the tactic of using Amazon's Look Inside feature to read the table of contents right from my desk.

And in this case, it paid off. Instead of sending the patron the link and trying to explain how to use Look Inside and hoping he gets it, I did the extra work of:

  • open Look Inside and view as much of the first page as I could
  • hit the Print Screen key to take a screenshot
  • paste the screenshot into Paint
  • crop to just the words I wanted
  • copy/paste that cropped image into Powerpoint
  • repeat for the rest of the relevant sections of the Table of Contents
  • once everything is pasted into Powerpoint, print using CutePDF to create a PDF version of just those sections of the Table of Contents [pdf]

That's definitely a quick and dirty way to accomplish this, and probably not the best way, but it worked for me based on the software we have on our desk computers.

But since I don't know anything about these steps, I thought I'd double-check by finding some other resources too. A quick web search turned up two websites, one that I couldn't verify the expertise of, and then a Word document from the National Right to Read Foundation [doc] (which I would tend to trust).

All three were different, but I hoped between them the patron would get what he needed. I sent all of this to the patron, thinking that the PDF would be the best resource. Within a few minutes he replied,

Thank you, Brian. Very quick work. The Word doc was just what I needed. Appreciate it.

So, go figure. I'm glad it was helpful for his article - that's definitely the important thing.

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Overdrive App Adds Option for Dyslexic Font

   April 9th, 2015 Brian Herzog

Overdrive dyslexic font optionA coworker send me this post from the Overdrive blog:

Standard font typefaces are often difficult to read for people with dyslexia as the letters are hard to differentiate and words tend to jumble together. Dyslexic fonts provide greater contrast in letters which solves this problem.

This new font option will make reading easier for students with dyslexia as well as library patrons who struggle with the condition. Determining letters is now much easier, allowing readers to concentrate on the book’s content instead.

This seems like a great enhancement. It also seems like one of things where you say, "now why didn't someone think of this sooner?" I didn't, but it does seem obvious now. And, I think, a very easy feature to implement, since it's just a different font. So that's great - way to go, Overdrive, and way to go science!

Hopefully all devices and apps will add this in order to help the people that need it.

Thanks Jen!

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Reference Question of the Week – 10/19/14

   October 25th, 2014 Brian Herzog

paul revere statueThis reference question isn't difficult or new (I talked about something similar back in 2007), but I still love this idea so I thought I'd share it.

A patron called and asked if I could search for a book for her by ISBN. When the search brought back no results, she said "well I'm getting this from an eight year old so who knows." Ha.

To verify the ISBN, I searched for it on Amazon, and sure enough it was a kids book on Paul Revere - published in 1986. I'm sure we had other books on Paul Revere, so I asked if she needed just information about him, or this particular book. She said,

No, I need this book. My niece got it out from her school library in Pennsylvania, and I wanted to read it with her over the phone.

Man I love this idea. I widened my search to include all the libraries in Massachusetts, and sure enough a few libraries outside my network had it. I requested it and the patron was happy. Since it's coming from outside the system, it might take up to a couple weeks to get here, but hopefully it'll arrive before the project is due.

So, another win for interlibrary loan, and also a win for staying involved in kids' lives despite living in a different state. Go libraries!

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Summer Reading Program Ideas

   June 26th, 2014 Brian Herzog

Summer Reading signSince I work mostly with adult reference and tech support, I've never done much with summer reading programs. But my library is doing two different things this year that seemed like fun, so I wanted to share.

For patrons, we're doing the Fizz Boom Read program for kids, and an interesting but somewhat complex Literary Elements subject bingo for adults. Which are fine, but it's two other programs we're running that I really think are neat.

First, our Childrens Room is making Fizz Boom Read more fun by adding a little raffle incentive. When kids bring in completed log books, they get a raffle ticket. They can then use their raffle tickets to win one of 24 "prize jars." The jars were put together by library staff, and range from a jar of Legos to beads to pennies to Starburst to race cars to stuffed animals - anything that kids might like and would fit in a jar:

Summer Reading jars  
Summer Reading jars  
Summer Reading jars

At the end of the summer, a winning ticket will be pulled for each jar. I know prizes for summer reading are questionable, but I liked this because it's not exactly cutthroat head-to-head competition. Lots of reading is still rewarded with better odds, but the winners are still luck of the draw.

Secondly, our Head of Readers Services put together a "Celebrity Frankenstein" program just for staff. Out of magazine photos, she cut eyes, ears, noses, and mouths of celebrities - and then, for each book a staff person reads, they can build a celebrity Frankenstein face out of the parts:

Adult summer reading face

Bizarre, but engaging - here are all the rules.

She hung a huge sheet up in the Circ office to track everyone's progress, because making it visual makes it much more fun:

Adult summer reading board

And, because this is a staff program, we're also supposed to include notes about what we thought of the book on the back of our face. I think these notes are going to be used later on a "staff picks" display.

I know there are tons of ideas out there for summer reading programs, but I hadn't heard of either of these before. Anything that makes reading more fun is okay in my book.

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Attractive Reading and Library Tidbits

   July 10th, 2013 Brian Herzog

Just a couple of unrelated interestingnesses this morning.

The first is a neat image my friend Chris forwarded me from something called Facebook:

Reading a book from the inside

I don't know anything about this image, other than I like it. And it would be a good image for a caption contest.

Secondly, last week on BoingBoing Cory highlighted some Dewey Decimal System jewelry, made from old catalog cards:

Dewey jewelry

There's lots of it available on Etsy. I think it'd be fun to match the Dewey subject to the function of the piece - like, a ring magnifying 395.22.

Yay for creative people.

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Library Links For a Friday

   March 29th, 2013 Brian Herzog

Just a few unrelated bits and bobs:

  • The big news from yesterday is that Amazon bought Goodreads. This seems like a major development for the reading and library world, and Tim Spalding of LibraryThing.com has a good summary of where that leaves the reading social networking sites. The comments are also good, and this is definitely something to keep an eye on.
  • I was at a meeting last week when someone mentioned https://www.facebook.com/thebig6ebooks - a Facebook page devoted to highlighting that "Six major publishers are making it difficult, if not impossible, for libraries to purchase eBooks." It lists bestsellers, and indicated whether or not they're available to libraries - and why. Neat. Thanks Deb.
  • A helpful skill for librarians is being able to tell accurate information/resources from junk. Boing Boing recently pointed to some tips on how to tell if a photo has been faked. Good stuff, especially the tip on using Google Image Search as a reverse image search (click the little camera by the blue search button). Its like Tineye, but Google, so probably more powerful.
  • And finally, in the same "how to look smart" category, my coworker Sharon sent me a link explaining what different browser errors and codes mean. This will be very basic for some people, but will pull back the curtain for many others and show that the internet isn't run by magic, and error codes are knowable and logical. And often, even helpful.

And now back to your regularly-scheduled Friday.

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