or, The Hitchhiker’s Guide to Fear and Loathing at a Public Library Reference Desk


What’s In Your Ready Ref?

   September 1st, 2009 Brian Herzog

Ready Reference CollectionI've been working on an answer to Debbie's comment about a guide to ready reference, but am sorry to say I haven't been able to find one.

Searches on the web found a lot of great ready reference lists of websites, but not print books. Amazon lists some, but I don't have them to review. I remember having such lists in my library school text books, so maybe that's the best place to look.

But as I thought about this, and looked at what's on the ready reference shelf at my library, I concluded two things:

  1. To be effective, the ready reference collection needs to be tailored to the library and its patrons. My current ready reference collection is very different from the one we had behind the desk of the Kent State University Library when I worked there, but they are equally appropriate
  2. The best thing to do might just be to ask other librarians which print ready reference resources they like and use

So in the spirit of the second one, here's an overview of resources on the ready reference shelf in my library. If you're so inclined, please share what you've got on your shelf - I'd really be curious to know.

For staff to help answer computer questions:

Things that don't really get used but I feel we should have:

Quick Facts & Referencey books (for annual resources, we keep the current year in ready reference and move past years to the reference collection):

Government Information:

Business Directories:

Local Information:

Shelved right next to the desk

Granted, many of these only get used once or twice a year, if that, and almost all have online versions (or equivalents). But I really like being able to answer a question just by grabbing a book within reach, showing a patron how to look it up, and then let them sit at a table absorbing the information. I don't know, it feels more tangible and satisfying than relying on Google for everything.



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