or, The Hitchhiker’s Guide to Fear and Loathing at a Public Library Reference Desk


Webpage Highlighter Tool

   April 17th, 2008 Brian Herzog

Awesome Highlighter logoHere’s a neat web tool I’ve been waiting to use ever since I read about it a few weeks ago on the Library 2.0 Ning group - the Awesome Highlighter.

It lets you highlight a portion of a webpage, send someone a link, and then they can see exactly what you highlighted. Great for virtual reference work, but also just good in general.

One of our more tech-savvy patrons emailed me asking if there was an easy way to search the Library’s catalog right from book’s page on Amazon. There is, using Firefox and Greasemonkey, and it is outlined on my Library’s Tech Tools page.

But instead of just sending him the link to the Tech Tools page, I ran it through the Awesome Highlighter, so I could send him a highlighted page, with focus on exactly the portion of the page I wanted him to see. Not that he wouldn’t have found it on his own, but it just makes it a little bit easier - especially the “jump to highlights” link at the top.

On the Ning page, there’s some discussion about the highlighter working or not working depending on whether the user is signed in. I’ve only used it a couple times, but I haven’t had any trouble. The great thing is that someone from the company is participating in the discussion, so hopefully whatever bugs do exist will be corrected as a result - much like Jessamyn’s comments on SWIFT.

If we never speak up, then we’ll never get tools that do exactly what we need (I’ll refrain from inserting my ILS soapbox here).



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Virtual Library Tour using flickr

   March 21st, 2008 Brian Herzog

Chelmsford Public Library Front DoorI’ve been working on this for awhile, and finally got it all together - a set of photographs on flickr that serve as a virtual tour of my library.

It is a fairly simple approach to a virtual tour, in that I just took pictures of all the different areas of our library, wrote up little descriptions of each area, and then linked them together using flickr’s notes feature (I also made a floor plan of both levels and linked all the areas that way, too). It makes for almost a self-guided tour of the library, and someone who saw it recently said it was like moving through a video game or a “choose your own adventure” story.

It’s a little less fancy than other tours out there, but I liked it in that all it really required was time - no special software or skills necessary (other than flickr, obviously). Also, being flickr, patrons can leave comments, and the photographs can be easily repurposed for other uses.



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