or, The Hitchhiker’s Guide to Fear and Loathing at a Public Library Reference Desk


Using The Tools At Hand

   July 15th, 2008 Brian Herzog

Chelmsford Volunteers logoA project we’ve been kicking around at my library for a long time is creating some kind of town-wide centralized volunteer listing. The library is a natural place for such a resource, but it’s a big project.

To fill this need, we just launched ChelmsfordVolunteers.org. The end product was not really the goal we set out with - and I don’t think it’s the last version of the resource, either.

Originally, we wanted a tool that would list groups in the area that need volunteers, and also a calendar of upcoming events with volunteer opportunities. We also wanted the local organizations to be able to update their listing and event information themselves, without any library staff intervention.

As part of a grant, a local high school student explored a few different software options. We started with a WordPress version, then a Drupal version, then a WebCalendar version, but we kept running into the same problem: the tool did either the database part well, or the events calendar part well, but not both. Each solution also had other pros and cons, which is why we kept looking at different options.

The current iteration of volunteer listing actually uses two existing tools, which are combined under one domain name (chelmsfordvolunteers.org). From a single web page, we link to each tool, but tried to make it look like it was all integrated together.

The two tools are the Community Information database, which is run by the consortium and is (supposed to) list all non-profit groups in all communities of the consortium. I edited the records of the Chelmsford organizations to make sure they all had a reference to “volunteers,” and these records provide all the contact information for the groups.

The other tool is the Calcium Calendar from Brown Bear. The library has been using this as our main events calendar for years, so it was easy to set up another one just for volunteer events.

Between these two tools, we’ve got both an events listing and an organizations database, although they are not connected. Using Comm Info is nice in that we don’t need to maintain two records for each organizations, but we are limited at the same time to only non-profit groups - which excludes some hospitals and other businesses that offer volunteer opportunities.

Another drawback of the current setup is that the organizations do not have direct access to update their information and events. We set up two web forms to handle submissions and updates, but it’s an extra layer and more of a hassle for everyone involved than it needs to be.

But it works, and it’s better than nothing until we find the ideal solution. So if anyone knows of a tool that will fill this need, or another library doing something similar, I would appreciate hearing about it.

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Building a Bridge

   April 29th, 2007 Brian Herzog

Chelmsford Conservation Commission trail markerWhen I’m not at the library, I volunteer as a land steward with the Chelmsford Open Spaces Stewardship program. We build and maintain trails on the public lands managed by the Chelmsford Conservation Commission.

Mostly the work is small clean-up projects and just keeping the trails clear of debris. But this morning, we actually built a bridge (see photos).

Over the winter, a new green trail (indicated by the color of the letters on the trail marker signs like the one in the photo) was built at the Lime Quarry. The last step was to build a bridge to span a small stream, so a bunch of us met at 9am on a Sunday morning.

After all the materials were carried the half-mile from the parking area to the stream, it only took us about an hour to actually build the bridge. There ended up being 12 volunteers for maybe a four-person job, but between the extra help and having all the wood pre-cut, the job was a breeze.

If anyone is in Chelmsford and would like to walk these trails, let me know. Or, look around in your own communities for trails and parks, either maintained by the town or city department or by private or volunteer groups. Help maintain and preserve these public lands if you can, but by all means, go out and enjoy them.

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Excitement? Adventure? A Jedi seeks not these things.
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