or, The Hitchhiker’s Guide to Fear and Loathing at a Public Library Reference Desk

Reference Question of the Week – 10/26/08

   November 1st, 2008 Brian Herzog

Election Information iconThis question is kind of predictable, but still very important:

Patron: Do you have a copy of Tuesday's ballot?

We don't, and I'm not even sure they let actual ballots out ahead of time. Absentee ballots are available at Town Hall, but I think only for people voting early, and that's not what the patron wanted. He just wanted to see what choices were going to be on his ballot.

We found two websites that offer this - the Elections Division of the MA Secretary of State's Office, and ImagineElection.com. Both allowed us to type in the patron's street address, and in addition to all of the candidates and questions on the ballot, they gave us the precinct number and polling location.

Beyond this, there were pros and cons to each. The State website is of course reliable, but it also provided a lot more information that ImagineElection. The extras the State provides are:

  • the party of each candidate
  • the running mate for each presidential candidate
  • indicating if a candidate is an incumbent
  • providing a summary of each ballot question, and what a Yes or No vote would mean

ImagineElection.com logoHere's what ImagineElection had going for it:

  • it was way more easy to read

The State site is a no-nonsense utilitarian text listing - which is not surprising for a government website. But that is a sharp contrast to ImagineElection's use of colors and indentions to visually organize the ballot. The overall feel of their site was kind of a web 2.0 generic theme vibe (which made me question its reliability), but the ballot itself was leaps and bounds beyond the State site.

The patron, an older man, thought so, too. However, he preferred the additional information provided on the State site. What would have made both ballots better would have been information about each candidate (or links to information), to help people decide and make educated votes. I'm sure that is a can of worms, and the information is available elsewhere. But it's inclusion here would have made for a much better one-stop-shopping information gathering place for a voter.

So while I'm always happy to see content triumph over design, this is a very clear case of why design is important. I'm not sure where ImagineElection gets there data, but I imagine the additional information could also be included. And it doesn't surprise me that a government website is basic and no-nonsense, but a little html/css formatting could go a long way towards better serving the citizens.

Also: at the risk of sounding like the patriotism police, I want to remind all Americans to vote on Tuesday, Nov. 4th. It's important.

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