Reference Question of the Week – 1/24/10
January 30th, 2010Patron comes to the desk and asks,
Are you Andy?
I say no, and he looks a little puzzled, but then continues:
Oh. We can't make the projector work for our meeting, and when I asked for help and the desk upstairs, they said come down here and ask for someone. I forget what name they said, but they said look for the redhead, so I just figured your name must be Andy.
And yes, he was serious, but he did apologize when I said my name is Brian.
Tags: libraries, Library, Personal, public, readhead, red hair, Reference Question, Resources, Service
January 30th, 2010 at 12:22 pm
I’m sorry that happened, Brian, but it’s just so classic. I’m surprised he admitted why he thought your name was Andy. People never fail to amaze me! 🙂
January 31st, 2010 at 7:50 pm
I know, right? I wish I could make things like this up. A needed course in library school is teaching librarians how to keep a straight face in situations like this. Or like on Friday, when someone asked me for a different colored keyboard (ours are black) because he wanted the letters on the screen to be a different color. I mean, I’ve got pretty good self-control, but that was a challenge.