or, The Hitchhiker’s Guide to Fear and Loathing at a Public Library Reference Desk




Hidden Pleasures

   January 15th, 2009 Brian Herzog

food porn books in a corner of the librarySo one morning this week, before we opened to patrons, I was walking around the floor tidying up.

In the furthest back corner of the stacks, the one that is most secluded and is the only place in the library we find condoms et. al., I came upon the scene pictured here.

I'm used to this corner being the place where kids go to hide, so I kind of laughed when I came across this stack of dessert books. Not the reside of illicit sex, or Playboys, or drugs, or a pile of barcodes removed from books and DVDs. I could just visualize someone tucked away, hiding their guiltiest pleasure from the world: graphic books featuring cakes, pies, ice cream and cookies.

But it makes me sad they couldn't bring themselves to check them out. Maybe the temptation to prepare these recipes would be just too much if they took these books home. Good thing the library will always be around when this patron needs another fix.



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Library of Profanity

   January 8th, 2009 Brian Herzog

Bad WordsI'll warn you right up front: this post contains bad words.

While looking for a book on Amazon, I accidentally (really) found a book with the title Fuck this Book. Of course this caught my eye, so I read the description and found it actually sounded interesting (a la Postsecret, Found and Church Signs Across America).

I used the handy greasemonkey script to search my library's catalog directly from Amazon. I was surprised to see that my library had a record for the book, but it was In Cataloging - and has been for three years (there's got to be a story here, and I'm still trying to track it down [update: I asked around and learned the story, and the book has since, sadly, been deleted from our catalog]).

But this got me thinking: what other bad words are indexed in the library catalog? I ran some searches, and was surprised at the results. In my library's holdings alone, fuck has 12 matches and shit has 16 matches. I ran through a list of bad words, but most others also had non-bad meanings (pussy cat, Dick Cheney, etc).

I think it's important for libraries to provide unfiltered access to information, and not vilify a work or person because they violate a social taboos (besides, profanity is often in the eye of the beholder).



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New(ish) Reading Suggestion Websites

   January 6th, 2009 Brian Herzog

Here are a couple reading suggestions website I came across recently that I liked:

The first is TheBookCalendar.com, which is simply a book-a-day online calendar. It shows the cover, a description (and sometimes author video), includes an Amazon link, and also has email and rss options. via lisnews.org

ReadingTrails.com logoThe second one might not be all that new, but I just learn about it a few weeks ago. ReadingTrails.com and provides a reading suggestions by linking related books into a chain.

Sound odd? I first heard of this form of readers advisory during an RA workshop in the SLIS program at Kent State University. The idea behind it is to identify one theme from the book that the reader likes, then find another book that contains the same theme. Next, pick something from that second book the reader likes and, based on that second criteria, link it to a third book that has that criteria, and on and on and on in a long chain of connected books.

An example: for someone who liked the magical aspect of the Narnia books, you might suggest they read Harry Potter. Then, since the Harry Potter series is based in England, you could link it to Neil Gaiman's Neverwhere.

Sort of like a six degrees of Kevin Bacon, but for books. It's a neat idea, but tough to do mentally - which is why it's a perfect task for a database. Or, in this case, "an innovative new social network for book lovers." They say:

Reading Trails is a wonderful way to discover books to read, meet new people, and most importantly, to share your reading experiences with friends by creating trails. In particular, Reading Trails is a great tool for book clubs....

Because a book can appear on more than one trail, trails intersect. The result is a network of trails that can be browsed to find unexpected reading pleasures.

I checked out the site, and it seemed typical of new and innovative ideas - it's a great idea, and I got some useful information from it, but the site doesn't always work the way I expect.

It can be used without signing into an account, which is good. And you can search for books or themes, and from there scroll up and down the "reading trail" of that book to find other reading suggestions. Great.

Other good things:

  • Fairly easy to use, and the trails are visual and useful and pretty cool
  • Lets people write reviews of the books
  • Provides links to Amazon to buy the book and WorldCat to find the book at a library
  • Provides widget code to embed into your website, like this:

A few technical glitches I noticed:

  • On the search results page, each book had a little checkbox next to it, and I couldn't figure out what that was for
  • Each book also had an odd little box under it, which only becomes useful when you are logged in (if it's not useful, it shouldn't be shown)
  • For the searches I ran, the bottom of the screen would say something like "Viewing 1-7 of 7 matches" and yet there would be twelve books displayed. None of the searches I performed displayed a number of books that matched what was listed on the bottom of the page
  • Some of the trail themes I searched for did not exist (Vietnam, Iraq, poverty, aliens) but most others did
  • There doesn't seem to be a way to view details of any book - just see where it falls in various trails
  • They don't seem to explain why books are linked in a chain - I'd be curious to see what theme connects them

Most of these cons are probably due to the newness of the website, and will likely be improved as the site grows.

I don't think I'll use these much on a personal level (unlike LibraryThing), but I will keep both in mind for readers advisory at the reference desk.



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Reference Question of the Week – 12/29/08

   January 3rd, 2009 Brian Herzog

gift bookWhile I was home for Christmas, one of my brothers asked me:

Is it okay to read a book before you give it to someone as a gift?

I thought I'd post it here to see what other people thought, because I'm curious if there is a consensus.

I don't have a firm opinion on this, so I could be swayed. But after I thought about it, giving a pre-read book seemed okay. Having read it means you're better able to know if the person will like it, and you can talk about it with them (I always read the books I give to kids for these reasons).

Also, unlike many other objects, books can be gently used and still be in perfect condition. I like sharing books, and give books to people off my own bookshelf all the time. Usually not as wrapped gifts, but if the only copy I could find of a book someone really wanted was in a used book store, I would have no problem making a gift of it.

So, I think used books make good gifts, so long as they are still readable (but then, I work in a library). Which means, I think the real question is this:

If you buy someone a book as a gift and you read it before you give it to them, do you tell them?



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Reference Question of the Week – 12/14/08

   December 20th, 2008 Brian Herzog

Unshelved Comic Strip from 9/27/08When I started this blog, I never really expected anyone to read it. Even now, I know a few of my coworkers check in to see what I'm saying about them, but otherwise I'm surprised when someone from the library community notices what I say.

So I was doubly surprised to meet a patron who reads my blog (you know who you are).

Last week, a patron came in to ask me about the new iPod-friendly mp3 files now available to MVLC patrons through Overdrive. He had read my announcement(s) with interest, but was especially interested in this comment from Jeff:

...There is actually four different ways you can hack the drm to get permanent check-outs too.

The first thing I thought of was this Unshelved cartoon, and explained to the patron that although something may be technically possible, that doesn't make it legal. And that library staff cannot show people how to break the law.

He was disappointed, but usually people interested in hacking enjoy challenges, so I think he's going to try to figure out what Jeff was talking about on his own.


ps: For those keeping track of such things, I'm traveling to Ohio for the week of Christmas to see my family. I'll be back in the new year - see you then, and I hope you have a nice holiday.




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Potential, Realized

   December 4th, 2008 Brian Herzog

mp3 announcementThis is what it looks like when I shoot off my mouth too soon.

My last post was about how DRM downloadable audiobooks drastically limit the audiobook audience, and how an alternative for libraries is not readily available yet. Between then and now, my library's consortium's newsletter [pdf] came out, announcing that MP3 audiobooks are now available for download through our Overdrive subscription.

I know the Boston Public Library has been offering MP3 audiobooks through Overdrive for awhile, and I'm happy that we are now, too. The newsletter article [pdf] is worth reading if you're interested, but here are some highlights:

  • These MP3s work with Apple products, so iPod-people can now be like everyone else
  • There's a Mac version of the Overdrive Media Console, which is still necessary for checking the books out
  • The format is plainly indicated in the search result records, along with the type of media the file is compatible with (either MP3 or WMA): Overdrive search results
  • This paragraph also gives me hope:

    We do have 200 titles in the MP3 format. There are a broad variety of genres and subjects available, and we will continue to build the mp3 collection in each month’s OverDrive purchase. There are more "classics" than "hot titles" available in MP3 at this time; however, as the pop title publishers become more comfortable with mp3 access to more titles in the market should evolve.

Now the real test will be to see how our circulation stats change with this addition. Thanks to everyone who made this happen. If you're a library using Overdrive, I encourage you to contact them to see about offering MP3 audiobooks through your interface.

Yay for taking the boot off the car.



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