January 22nd, 2011 Brian Herzog
As I was coming back to the desk after lunch one day, I saw one of our regular patrons walking away carrying an alarm clock. I asked my coworker what was going on, and she said:
[The patron] called and said he was always late for work because his alarm clock was going off at the wrong time, and wanted to know if we could help. I thought it might have been set for six o'clock PM instead of AM, but he didn't know how to check. Since it was battery operated, he just brought it in. It was set to PM, so I changed it to AM for him.
And there you go - talk about providing the services our patrons need.
Posted under Uncategorized | 6 Comments »
January 18th, 2011 Brian Herzog
Last month, the Huffington Post linked to a story on Flavorwire about books that originally started as an element of a fictional story, but then were later published as a real book.
I know that sounds a little confusing, but I did recognize most of them*. For the most part, books like this are fiction, and libraries shelve them as such. As the article mentioned though, television shows have also spawned real-life books - Richard Castle's books, from Castle.
However, one of these books recently(ish) caused a bit of a debate in my library - Roger Sterling's character from Mad Men wrote a book titled Sterling's Gold: Wit & Wisdom of an Ad Man. The points of the debate were these:
- Since this book is "by" a fictional character, should it be shelved as fiction?
- Since it is about the character that wrote it, should it be in autobiography/biography?
- Since the topic is business advice written by a successful businessman, should this be shelved with the business books?
- Since this is derived from a television show, should it be shelved in the television section?
- Since it is humorous, should it be shelved in the humor section?
We ultimately chose the last option, and shelved it at 818.6 (which was also the C-I-P suggestion). According to WorldCat, that seemed to be the most common Dewey number, but not the only one:
- Hamilton/Wenham (MA) Public Library: 659.10207
- Greenwich (CT) Library: 659.1
- Syosset (NY) Public Library: 817.54
- New York Public Library: 818.5402
- Cuyahoga County (OH) Public Library: 818.602
- Greene County (OH) Public Library: 791.457
- Anderson (IN) Public Library: 817
And those were just the libraries on the first few WorldCat results pages that were using Dewey.
But you know, within this genre, I'd actually like for Dewey to write his own book.
*My favorite book-within-a-book is the Books of Bokonon, from Kurt Vonnegut's Cat's Cradle. It never fully made it to real book status, but it has come close.
Tags: book, Books, ddc, derivatives, dewey, fiction, fictional, libraries, Library, public, shelving
Posted under Uncategorized | 3 Comments »
January 15th, 2011 Brian Herzog
This week's question wasn't difficult, and isn't particularly unusual, but I'm sharing it because I like the resource we ultimately found to answer it.
An older patron walked up to the desk and said,
I don't really follow popular culture, but I think I should start watching more movies. Can you tell me which movies were the most popular in each of the last five or so years?
My first suggestion was to check the Academy Awards and Golden Globes, but he felt that winning an award didn't necessarily mean it was popular. Besides, he said, he didn't just want a list, he also wanted to read summaries of the movies.
When he said that, I walked him back to where the film and movie books are (791.4375). I showed him Leonard Maltin's Movie Guide, 1001 Movies You Must See Before You Die, and a few others. None of the books on the shelve arranged films by year, but he did like all the reviews and ratings, and he especially liked 1001 Movies... because it listed movies by genre.
The patron took those over to a table while I went back to the desk to find a chronological list. At the desk I told my coworker about the question I was working on, and just then the phone rang. I answered it, helped the caller with their question, and by the time I hung up my coworker had already searched online and found the perfect resource for this question.
The website is Films101.com, and it lets you see lists of movies in all kinds of different ways - by rating, year, gross revenues, genre, award winners, and on and on. Clicking on any movie led to reviews, and the website's layout was uncluttered and easy to navigate.
The listing that best fit this question was their Yearly Top 10. Since the website format was clean with no sidebars full of ads, I was able to print a double-sided list all the way back to 2003 on a single sheet of paper. I brought this over to the patron, and his face lit up - he said it was exactly what he was looking for.
He came by the desk a few minutes later, saying he was checking out Leonard Maltin's latest book, so he could go down the list and look up each one. He also pointed out that he was happy foreign films were included, because "there's a lot going on outside this country."
Any kind of movie suggestions (or readers advisory) can be tough because once you get beyond award winners, everything is so subjective. Something else I liked about this website was that it continually took in new data, so rankings sometimes changed based on new review sources.
Yay for giving a patron what he wanted, and for teamwork.
Tags: film, films, libraries, Library, movie, movies, public, ranking, rankings, rating, ratings, Reference Question, Resources, stars
Posted under Uncategorized | Comments Off on Reference Question of the Week – 1/9/11
January 13th, 2011 Brian Herzog
Over the last few years, we've noticed a rise in DVD thefts at my library. It seemed to happen in waves - once in awhile, we'd suddenly notice ten or so empty DVD cases on the shelf.
In general we're pretty relaxed at my library, and try to err on the side of good customer service. However, as the empty cases built up, staff started investigating ways to curtail the thefts.
But the kicker was that, when we ran the numbers, all of the security options we looked at (cameras, dummy cameras, security cases, a DVD jukebox, keeping DVDs behind the desk, etc.) were actually more expensive than just buying replacement DVDs. At least, this was true for the rate of theft we were seeing.
It seems counter-intuitive, and a little aggravating, but this is the route we took. The Circ staff was especially frustrated by the apparent "do nothing" approach, but we reviewed the numbers multiple times over the years, and replacement was always the cheapest option. Well, that combined stepped-up monitoring by staff.
And then something happened that no one expected: a stack of DVDs with a note attached ended up in our bookbox. Apparently, whoever had been stealing them got a conscience (or else, as one popular theory holds, his mother found them*). And then, a week later, a second stack of disks showed up.
We had been saving the empty cases all along, so re-adding them to the collection was easy. Hopefully, this trend will continue, and we'll end up with all of our DVDs back - just a couple years late. And we haven't noticed many missing lately, so the increased staff monitoring also seems to be working.
*Most of the DVDs that were stolen were Adam Sandler/Will Ferrell/American Pie-type movies, which implies the culprit(s) is probably high school boys.
Posted under Uncategorized | 13 Comments »
