or, The Hitchhiker’s Guide to Fear and Loathing at a Public Library Reference Desk




Library Closed Due to October Snow Storm

   October 31st, 2011 Brian Herzog

The storm that hit New England and the East Coast this weekend knocked out power to my library (like many, many other places). As a result, we're closed until further notice.

Chelmsford Public Library Closed

The "CLOSED" sign by the front door is big enough to be seen from the street. I happened to be there Monday when the mailman came, and he said he was told that anyone who is without power now shouldn't expect it back until Wednesday.

Luckily, the Somerville, MA, library is open and active, and I'm hanging out here until things get back to normal. I hope everyone else affected by the storm is finding a warm haven somewhere.



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Reference Question of the Week – 10/23/11

   October 29th, 2011 Brian Herzog

Shadow of a witch on a treeI don't know if this question was Halloween-related or a coincidence. A patron came up to the desk, slid me a piece of paper with "manningtree" written on it, and said,

Can you tell me where this tree is? It's the tree in Chelmsford where they used to hang witches.

I've never heard of this, and it's definitely the kind of thing would have stuck with me. But, we're not too far from Salem, MA, and Chelmsford was founded forty years before the witch trial era, so I suppose it's possible.

I searched online for manning tree chelmsford, and one of the results is a downloadable book titled Trial Of Manningtree Witches In Chelmsford 1645.

At first I'm shocked that this is something I've missed, but from the description I learn that this book is about some accused witches from Manningtree, England, and their trial that took place in Chelmsford, England. Ah, now it makes sense (someone confuses us with the Chelmsford in England about once a month). I explained this to the patron, and although he was disappointed, he wanted to read about this book online, so I pulled it up on one of the public computers for him.

Interestingly, one of the other search results was for Manning Tree & Landscape in Boxborough, MA, a few towns over from Chelmsford. This is probably be Google trying to be location-aware, but I did think it was a funny coincidence. Happy Halloween, everyone.



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Amazing Library Book Inscription to Former Librarian

   October 27th, 2011 Brian Herzog

The Portable Jack KerouacI think this is incredible, and apparently some of my coworkers knew about it and never told me.

I work in the library in Chelmsford, MA, which is next door to the city of Lowell, the birthplace of Jack Kerouac. As a result, we try to maintain a good Jack Kerouac collection, but one specific book in our collection is particularly special.

The book is The Portable Jack Kerouac, which was donated to the library in 1995 by the grandson of long-time Chelmsford Librarian, Edith Pickles. Just this week a coworker showed me this book - the story Edith's grandson recounts in the inscription is just stunning:

Kerouac Inscription
Kerouac Inscription

This is now my favorite story of censorship - and why it is very much the role of libraries to protect the public's right to unrestricted and unmonitored access to information. I am proud to follow in Edith Pickles' footsteps.



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Navigating NPR’s Top 100 Science Fiction and Fantasy Books

   October 25th, 2011 Brian Herzog

SF Signal presents A Guide to Navigating NPR's Top 100 Science Fiction and Fantasy BooksThis isn't new, but I read on Slashdot last week that NPR listeners voted for the top 100 science fiction & fantasy books of all time.

But the website SF Signal saw a problem: the 100 science fiction & fantasy books were from all over the genres, and had basically no rhyme or reason. So they created a readers advisory flowchart, to help readers select which of the 100 they'd be most interested in reading by answering a few questions.

A 100-book flowchart graphic is massively huge (see below), so they also made an interactive version - it's great, and worth a look:

Flowchart for choosing science fiction and fantasy books

Does anyone know of other interactive "choose-your-own-adventure" type readers advisory tools out there?



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Reference Question of the Week – 10/16/11

   October 22nd, 2011 Brian Herzog

Typing Tutorial mascotSometimes, it's not the difficult questions that are the most engaging - but then again, I can be entertained by very little (remember, I'm the kind of guy that is content reading the phone book).

A patron came to the desk and asked if we had any typing tutorial software she could check out. I knew we had books on learning to type, but no software, so I just did a quick search for "typing tutorial" online and the first result is exactly what the patron wanted.

She was happy, and I set her up on a computer to work on it. But then of course I was curious, and started playing with the website myself - and it turns out it is a very fun and addicting program. It gives a live words-per-minute speed indicator, so my game was to get that up as high as possible (also remember, I only use three fingers when I type).

This is also another example of "everything is on the internet, but it took asking a librarian to find it" - but then, I wouldn't expect someone learning to type to be good and online searching. And in this case, I was happy she asked, because not only could I show her how to do an internet search, but now I also have a fun new game that might actually improve my own typing.



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Make Online Tutorials with Tildee

   October 20th, 2011 Brian Herzog

Tildee.com: You Explain. They Understand.I was flipping through the October issue of Computers in Libraries and found that Donna F. Ekart's Tech Tips for Every Librarian column certainly lived up to its name - not only was my library mentioned in the column, but she also profiled a tool I'd never heard of before (and can certainly use).

We were mentioned for the Library Use Value Calculator, and I was happy she included it as an easy-to-implement tool for libraries.

The tool that was new to me is Tildee.com, a very quick and easy way to make online step-by-step tutorials. Sure there are other ways to do the same thing, but this was really, really easy - type in your text for each step, upload an image/map/video if you want, and you're done. That's it.

In about two minutes I made one showing patrons how to log into their catalog account.

I think if I spent more than two minutes at it, it would look a little better, but still - two minutes. They also have a nice listing of other tutorials (how to make a peanut butter and jelly sandwich, how to use Animoto) to give you some ideas. And it's got a bunch of social media tie-ins too, for easily promoting your tutorial.

I did have some trouble uploading images the first time, but it worked itself out. Something I'd love to see added is the ability to add circles and arrows or otherwise highlight portions of uploaded images - like being able to point to a "Login" link. You can always add that to the image before you upload it, but it'd still be a nice feature.

I think this tool is a great compliment to creating screencasts, because sometimes combining text and images (or videos, maps, whatever) is more suitable than just a video - and better than just emailing someone the steps.

See, even us techie people have a lot to learn (hence why I read Computers in Libraries).



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